As a growing franchise business, PACK & SEND has franchise options across the UK with territory availability in Scotland, Wales and Northern Ireland as well as London franchise opportunities and attractive territory options across the rest of England. Delivering business success and personal freedom, our franchise is your complete package in a multi-billion-pound market.
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Franchise opportunities in the UK come in many shapes and sizes and it is important to review the options carefully to ensure that you have a good understanding of the potential rewards and the obligations of joining any franchise business.
PACK & SEND is no ordinary courier franchise business. Our unrivalled packing expertise combines with a wide range of air, road and sea-freight shipping services to offer a safe and secure delivery solution that is ideal for difficult or important deliveries where chances can't be taken, as well as regular shipping needs both in the UK and abroad.
With a powerful package of launch and ongoing franchisee support and attractive territory opportunities available in all regions for enthusiastic people looking to move quickly to fully exploit our established and enhanced business model, there has never been a better time to join our unique business.
As members of the British Franchise Association (bfa), PACK & SEND is committed to ensuring that our franchise candidates have every opportunity to research and assess the business in advance of being granted a license and the appraisal is a two-way process to ensure that only the highest quality and best-suited candidates join the business.
"It's a constant surprise that there is not more competition in this great market place!
The UK logistics marketplace is huge and growing, with PACK & SEND demand coming from all sectors of the market, including both business and domestic customers. We are especially well-placed to handle things that are fragile, large, awkward or valuable - such as artwork and antiques, technology and electronics, laboratory and medical equipment and musical instruments - which is an area where most shippers struggle meaning there is little competition and margins are strong.
• Professional packing - from simple boxes and bubble wrap to bespoke injected foam packing
• Wide range of delivery options - road, air and sea freight options and specialist services
• Comprehensive loss/damage warranty - with no upper limit on financial cover
• Exceptional customer service - nothing is impossible at PACK & SEND
• Flexible and bespoke solutions - we can ship virtually anything to anywhere
• Customs/import document assistance - real end-to-end service
• Easily accessible retail service centres - customer friendly with easy access
PACK & SEND was founded in Parramatta, Australia in 1993 by Michael Paul who remains its Managing Director and major shareholder. His vision was to create a one-stop-shop to pack and deliver anything, anywhere, for anyone. In the global logistics market of today where the individual can sometimes get overlooked, PACK & SEND proudly lives up to the claim: "we know our customers names". We deliver a level of personal and flexible service to our customers’ packaging and freight forwarding requirements that is unparalleled in the sector and this is demonstrated by the customer testimonials we receive.
Becoming a PACK & SEND franchisee is not for everyone. PACK & SEND is first and foremost a people business that prides itself on providing solutions for customers who have complex or difficult packaging and freight problems.
Running and owning a PACK & SEND service centre calls upon your tenacity and management, organisational and promotional skills, but in return you will be running and growing your own business whilst helping to develop the PACK & SEND network in the UK at the same time. Often referred to as a Management Franchise or a White-collar Business, PACK & SEND is actually a diverse proposition that capitalises on the skills of most owners - whatever their background.
The wise selection of prospective franchisees underpins the success of all franchise systems. We are looking for motivated people who understand the importance of effective selling and customer service and are good with people! PACK & SEND goes through a systematic and thoughtful approach to franchisee selection to reduce the likelihood of an imperfect match. Logistics experience, however, is not necessary and our current franchisees come from a variety of backgrounds.
Our franchisees come from a broad range of backgrounds - the one thing they all share is a passion for people and the desire to deliver world-class customer service.
Logistics experience is not necessary and our current franchisees have a variety of backgrounds including previous business owners, former corporate managers, blue-collar roles, Forces leavers and even switching franchisees! PACK & SEND service centre owners include a former McDonald's restaurant operator, a previous Domino's pizza franchisee and the marketing head for the Cartridge World franchise.
One of the biggest points of difference within PACK & SEND is the people who own and run the service centres. Hear what some of them have to say about it in our Case Studies section.
"With PACK & SEND you know that there is a lot of support out there if you need it
As a guide, the finances required to open a PACK & SEND store in the UK is in the region of between £85,000 and £130,000 (including working capital) of which franchisees would need to have at least 30%-50% (£30,000-£60,000) in liquid funds. The balance can be raised through bank financing and PACK & SEND franchisees enjoy favourable lending terms with our banking partners.Find out more
At PACK & SEND we have established a structured application process which helps you to find out about the business and what being a PACK & SEND franchisee means on a day-to-day basis. Before you have to make any decisions, this process allows us to understand your personal strengths and values that will add to our team. To get started you simply need to complete our brief information request form and we will be in touch very quickly to discuss your interest.Find out more
PACK & SEND is a unique proposition that can pack and deliver any item to any location. Our internationally-renowned franchise, launched in Australia over 25 years ago, is available to entrepreneurs looking to get more out of working life. In the rapidly-growing £70bn logistics industry, which generates around 5% of GDP, we’re extremely proud to call ourselves the leading packaging and shipping specialist franchise in the UK.
Our franchisees usually start as owner-operators of their franchise, building a team to manage the needs of their customers. Providing the very best solution when they’re sending items, your customers can range from private individuals to global brands such as Qantas airlines and Coca-Cola.
At PACK & SEND we are looking for special people to join our team who have a blend of skills and passion bordering on fanaticism for delivering world-class customer service.
It’s an exciting prospect but one that you need to be sure is right for you and, therefore, you may have some questions. We have compliled our most frequently asked questions into a handy page.
If you are interested in owning and operating your own PACK & SEND store you can take the first step in obtaining detailed information about this franchise opportunity by contacting us:
You could also complete our Initial Application Form. These details will be submitted to our team and you will be contacted within the next working day.
Click the button below to get started!
Take the first step by obtaining more information about this exciting Opportunity by contacting PACK & SEND on 0118 958 4628. Alternatively, you can complete the enquiry form by following the link below and click on the submit button upon completion. If you have any questions, visit our FAQ page.
PACK & SEND are committed to ensuring that our franchise candidates have every opportunity to research and assess the business in advance of being granted a license and the appraisal is a two-way process to ensure that only the highest quality and best suited candidates join the business.