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Shipping to Italy from the UK

Send a parcel to Italy with PACK & SEND:

  • Drop-off and collection services available
  • Live tracking updates
  • Loss or damage protection available for your peace of mind
  • Our experts can pack your item safely
  • Range of shipping options

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PACK & SEND Salford Quays

Pete Marsh Art

I used PACK & SEND Salford Quays to ship artwork to and from USA previously and I was extremely happy with their service. More recently I sent two paintings to USA and PACK & SEND were excellent. If you want artwork packed and sent across the world safely and securely then I would strongly recommend PACK & SEND Click box for more

PACK & SEND Newbury

Joseph Carpenter

PACK & SEND is an extraordinary shipper. They very carefully packed my two Chines vases with extra care, and they arrived perfectly. It is such a pleasure to see things done correctly and with attention to detail. Thanks you PACK & SEND Click box for more

PACK & SEND Oxford

Rahul Prasad

I couldn't be happier with the assistance provided by PACK & SEND Oxford. They were prompt, efficient and went out of their way to help collect, package and send some items to Australia. Highly recommended. Many thanks again. Click box for more

PACK & SEND Croydon

Patricio Lynch

One of the best packings that I have ever received. Very detailed oriented. Very carefully packaged. And prompt delivery. Great service Click box for more

PACK & SEND Belfast East

Richard Miles

PACK & SEND Belfast East dealt efficiently with firstly collecting an antique flintlock musket from the auctioneers in Castlecomer Kilkenny, packing it expertly and sending it to me in the Channel Islands, with all correct paperwork for export. I received it in good condition yesterday. Friendly and efficient service throughout Click box for more

PACK & SEND Reading

Luka Pro

The best company ever. This company help me to bring my pictures to my home no damage Brilliant delivery and thanks to Craig Who help me with organising for delivery, friendly and responsibility for everything. Thanks to all team PACK & SEND ReadingClick box for more

PACK & SEND Oxford Circus

Randy Bell

Super helpful team that arranged for a wallet left at our hotel to be picked up, packed and sent to us in US. Really appreciate the level of coordination and attention to detail Click box for more

PACK & SEND Hammersmith

Charles Horton

Many thanks to the team at PACK & SEND (Hammersmith), who really pulled out the stops to get my delivery to me under a tight time frame. They kept me informed all the way from collection, packing and delivery and even followed up afterwards. A great service and excellent customer relations. Many thanks to all of you Click box for more

PACK & SEND Cambridge

Drew Cameron

Used them with Sworders. They did a good job packing a large fragile item both securely but also efficiently. They were able to saved me some money because they packed the item safely but also didn't overdo it with excessive, heavy packaging like some other shippers do. They did a solid job all around Click box for more

PACK & SEND Glasgow City

Ali Ertugrul

Many thanks to Malcolm and his team for their great service. They picked up the items, packed and delivered them to our customer on time and without any problem. They notified me in every step. I recommend their service to other customers Click box for more

PACK & SEND Guildford

César Clément

We strongly recommend PACK & SEND Guildford for their services. If you are looking for safe shipping at a reasonable price you are at the right place. The team was really helpful for shipping ceramics to France Click box for more

PACK & SEND Lincoln

Harry Rogers

John and the team at the Lincoln office were very helpful, and my fragile item was very well packaged. They take great care and I am pleased that I used PACK & SEND Click box for more

PACK & SEND Hall Green

Alexander Boardman

Always professional and full of experience. A special shout-out to Dave who in particular is always punctual and does packing to a very high standard. Thank you Click box for more

PACK & SEND Edinburgh East


Gary was possibly one of the nicest people I've ever spoken with. Our package was delivered quicker than we expected back to the states from Edinburgh. It was more expensive than I thought, but it probably costs a lot to do Click box for more

PACK & SEND Elephant & Castle

Theresa Tillmon

The service was excellent. I stayed in London for a month and needed to send the excess home. The gentleman that assisted me, walked me through the entire process and items arrived home before I did! I can't say enough about how great they are Click box for more


If you want to talk to somebody about your specialist packaging and delivery requirements, call us on 0345 873 999 0

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Shipping Experts | Pack & Send

Delivery Options for Shipping to Italy

CarrierService*Estimated Delivery Time**
DHL LogoEuropean Road3-5 Working Days
DHL LogoAir Express1-3 Working Days
UPS LogoStandard Europe3-5 Working Days
TNT LogoEuropean Road3-5 Working Days
TNT LogoAir Express1-3 Working Days

*Other services may be available

**Subject to customs clearance

Shipping Restrictions for Italy

PACK & SEND’s 30 years of experience shipping across Europe and the world to destinations like Italy have enabled us to be experts in navigating international customs. We are familiar with the restrictions that apply within each country and can advise you appropriately from collection all the way to delivery.

Every nation has unique regulations when it comes to imports. In addition to the EU regulations, Italy has its own rules, which may differ from other member states. 

Whatever it is you’re looking to send, it’s important to understand exactly what can be imported and which items are prohibited. Always check restricted items and size or quantity allowances before sendingas prohibited items will be destroyed or returned to you. 

For example, restrictions include up to 10kg of meat or dairy products’ or up to 1 litre of spirits (over 22% alcohol vol)Counterfeit goods and prescription or illegal drugs are also banned. Be sure to look at the full list of prohibited and restricted products before sending.

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Customs Requirements for Italy

When sending parcels to Italy, be aware of its import regulations, as well as those for countries in the European Union. 

Parcels entering Europe from the UK are subject to additional customs and duty fees, charged to the recipient. UK-based senders need to complete a commercial invoice to get their parcels through customs, too. This is so Customs Officials can tell whether imported items should be subject to import duties and if so, how much they need to charge. 

Find out everything you need to know before shipping to Europe on our dedicated page. At PACK & SEND, we’re always happy to chat through the right approach for your package.  

Personal effects and items intended as gifts are not subject to customs charges, provided they follow Italy’s import guidelines. However, to make sure you qualify for the Customs Duty and VAT-free allowance, follow the shipping instructions laid out by the UK government. 

Some common mistakes include: 

  • Not filling in the paperwork correctly (putting information in the wrong place or missing sections entirely) 
  • Trying to send prohibited or restricted items 
  • Being too vague or not providing enough detail on your items – e.g. instead of just saying ‘clothes’, state ‘2x men’s cotton shirts, made in England’ 
  • Sending items without the correct licenses and certificates 

PACK & SEND boasts years of experience meeting Europe’s regional customs rulesWork with us to make sure your parcel meets all the regulations, avoids delays and arrives safely and on time.

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How to Address Your Parcel for Delivery to Italy

Addressing parcels and letters to Italy is slightly different to how we structure our local addresses. 

Surnames appear before the first name in the first line of the address, house numbers follow street names on the second line and postcodes follow the town name on the third line. A two-letter province code also appears on the third line. 

For example: 

Rossi Mario
via Valcava 23
20155 Milano MI

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Packing Your Parcel for Safe and Secure Delivery

To guarantee safe delivery to Italy, parcels must be properly packed. To provide this service, PACK & SEND offers a personalised packing service for various goods at all of our service centres, including creating custom boxes and crates

Services like PACK & SEND Online Self-Service require you to pack your shipment yourself. This must be done to high standards to maintain the quality of the goods throughout the shipping process ensuring it arrives safely. When packing a shipment yourself we require the following:

  • A new cardboard box, that is at least double-walled
  • Each individual item needs to be wrapped in bubble wrap or foam wrap with at least 5cm cushioning
  • Any void in the package must be filled using materials, such as packing paper
  • All edges must be tightly sealed with 48mm pressure-sensitive plastic packaging tape, with no overhanging edges

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PACK & SEND: Experts in Shipping to Italy

We provide a range of services to offer hassle-free delivery to any location in Italy. PACK & SEND can assist whether you are an individual or business transporting large or small goods of any fragility. We can deliver products on a specific date, which is trackable using our live tracking, which is just one example of how our variety of shipping services can be customised to match your needs.

There is really no limit to what we can send to Italy, making us the ideal solution for your business deliveries. We offer air and sea freight solutions like; container services and large and bulky freight, e.g. pallets. With the ability to send packages of any size, PACK & SEND is your one-stop solution for all your business sending needs, delivering important documents up to office moves and beyond!

Comprehensive loss or damage protection is available for almost all parcel deliveries to Italy to give you the ultimate peace of mind. This cover guarantees the agreed market value of the goods; in rare circumstances, your shipment is damaged or lost in transit.

PACK & SEND have a growing network of service centres across the UK that provide our full service from the point of collection all the way through to final delivery. These convenient locations make dropping off your goods easy, commencing your shipment as quickly as possible.

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