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Shipping to Australia from the UK

Every day, PACK & SEND delivers valuable and sentimental parcels the near-10,000-mile distance from the UK to Australia, to loved ones, global ecommerce customers and more.

PACK & SEND has over 30 years experience delivering safely and securely to Australia. Whether you’re sending care packages to friends and family or visiting the country and need a hand getting your surfboard there and back in one piece, we’re here to help.

We specialise in packing and transporting large, fragile and awkward items all the way to the other side of the world.

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Delivering to Australia

PACK & SEND makes light work of getting your packages where they need to be in Australia – from Melbourne and Sydney to the outback. 

Work with us for safe door-to-door delivery to Australia, making sure your package meets all customs requirements and is tracked throughout its journey. Our services include air and freight delivery and express options for your urgent parcels.  

We can even arrange for your packages to be delivered to one of our PACK & SEND service centres in Australia, where customers or loved ones can collect them at a time to suit them.

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Customs requirements for delivery to Australia

Our international delivery experts make sure your parcels meet Australia’s customs requirements, for fast and reliable delivery. 

All deliveries to Australia from the UK require customs documentation. This will be a commercial invoice. Your courier service will be able to provide these documents for you. 

These must be completed accurately to avoid delays in shipping or – at worst – your parcel being returned to you or destroyed. 

Include as much detail as possible when completing customs documents. For example, don’t simply write ‘clothes’Instead, specify ‘2 red t-shirts, made in England’. This helps speed up customs checks when your package arrives in the country. 

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What can I send to Australia?

Australia is stricter than most countries when it comes to importing goods – this is to preserve the country’s natural wildlife and avoid introducing harmful chemicals. 

So, it’s important to check your goods are permitted before sending them, as you could be charged for them to be returned or face losses if they’re destroyed. 

Some items banned from import to Australia include: 

  • Certain types of glazed ceramics
  • Some cosmetic products 
  • Certain stationery like some pencils and paintbrushes 
  • Some plants and plant products 

Other items can only be imported with direct permission from the Australian government. 

For peace of mind, check the complete list of prohibited items on the Australian government’s website. 

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Addressing parcels to Australia

Australian addresses are similar to the UK, with a few small differences. Follow the guide below to make sure your parcel arrives safely and avoids delays: 

The recipient’s name goes on the first line, with the house number and street name on the second line. If they live in an apartment, the house number goes before the building number, separated by a slash. 

The city, state and postcode all appear on the third line – with the state often abbreviated to a 3-digit code, e.g., ‘QLD’. 

For example: 

John Smith
10/45 George St.

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The PACK & SEND promise

PACK & SEND specialises in managing complicated deliveries. Our service centre experts help you securely pack your items, and we take care of everything else too – getting your packages around the world in perfect condition and impressive time. 

We track your deliveries from door to door for peace of mind. Plus, PACK & SEND’s comprehensive cover for loss or damage protects you ithe worst happens. 

Contact us today to find out more about our shipping services to Australia and get a quote for your awkward, fragile or valuable items. 

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What items are prohibited to send to Australia?

Australia has many prohibited items which are not allowed on the island. These include some glazed ceramics, some cosmetic products, some stationary and some plants. If you want to see the full list of prohibited goods in Australia visit this website – https://www.abf.gov.au/importing-exporting-and-manufacturing/prohibited-goods/list-of-items. Whilst these goods are prohibited for import, solutions can be found in some circumstances, contact your local service centre for more information.

What ways are there to get an item sent to Australia?

When sending your things to Australia there are two methods PACK & SEND can use to transport your goods. We offer both sea and air freight services for more information about this head here – https://www.packsend.co.uk/business-solutions/international-freight-and-shipping/.

How long will my things take to reach Australia?

When shipping by air we expect it to take 5-7 days and by sea 12-14 weeks. Although whilst deliveries do generally take these times as a result of customs clearance these can differ between jobs.


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