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Shipping to Dubai from the UK

Work with PACK & SEND for all your deliveries to Dubai and the United Arab Emirates (UAE). We boast over 30 years experience in international shipping – including making daily deliveries to Dubai – so your items are in safe hands.

Whether you’re sending items to loved ones overseas or planning a dream move to Dubai and need support sending awkward items ahead of your move, we’re here to help.

Here, you’ll find everything you need to know before organising deliveries to Dubai or the UAE.

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Delivery to Dubai with PACK & SEND

Enjoy effortless international shipping with PACK & SEND. We offer a range of shipping services, including sea and air freight options, and even express delivery for your urgent parcels.

Our service centre experts specialise in the safe delivery of large, awkward or fragile items. So, you can be sure your valuable items will arrive in Dubai on time and in perfect condition.

From personal collection and best-in-class packing services to doorstep delivery, we’ll manage the entire process for you. Get an online quote for your deliveries to Dubai today.

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Customs considerations when sending to Dubai

All international shipments from the UK require customs documents to be attached. This helps avoid delays at the border by letting customs officials know exactly what you’re sending.

Senders will need to complete a commercial invoice. When you work with a courier service like PACK & SEND, we provide this for you and even help you complete them.

When sending items to Dubai, you must complete these documents accurately and in full, or you risk your items being confiscated or returned to you at a charge.

This means providing plenty of detail about your items. For example, instead of stating ‘art’, put ‘16th-century oil painting in oak frame’.

Customs fees will be charged to the recipient in the UAE and will typically be 5 percent of the cost of the import. However, gifts valued up to AED 3,000 are exempt from fees, so you can send gifts to loved ones without landing them with an unexpected bill.

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Import restrictions for Dubai

Like all countries, the UAE has unique regulations when it comes to what you can and cannot import.

Some items are strictly prohibited for import to Dubai and others require a specialised permit. Items that don’t meet the guidelines may be destroyed or returned to the sender at a charge.

Items that are restricted or prohibited from import to the UAE include:

  • Certain quantities of food and alcohol
  • Any publications or artwork that contradict the teachings of Islam
  • Medicines are strictly regulated in the UAE, so make sure to keep a valid prescription to hand

For more information, check with your courier provider or visit the UAE government’s dedicated web page.

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Addressing parcels to Dubai

Make sure your international mail follows local addressing guidelines to avoid confusion or delays in delivery.

When addressing mail to Dubai, the receiver’s name goes on the first line, with the street name on the second line and the town on the third line. The emirate (e.g., Dubai) goes on the next line, followed by ‘UAE’.

For example:

Mr Fulan AlFulani
8-12 St. 55
Al Barsha 3

Previously, all mail to the UAE was delivered to PO boxes. While this is no longer the case, some addresses may still include PO box details. This should appear in place of the building and street address.

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The PACK & SEND promise

When you work with PACK & SEND, we take the stress out of international delivery – supporting you from start to finish.

Not only do we offer a comprehensive range of packing and shipping services, but we also provide end-to-end tracking of your parcel and aim to get a signature upon delivery, for total peace of mind.

However, our comprehensive cover protects you even if the worst happens – providing insurance against loss or damage in transit.

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What items are prohibited to send to Dubai?

If you are shipping to Dubai, it is important to take into account items that are prohibited from import. These include; 3 layered fishing nets, narcotics and gambling tools. A full list of prohibited goods can be found here – https://www.dubaicustoms.gov.ae/en/eServices/ServicesForIndividuals/ViewCustomsInformation/Pages/Prohibited-and-Restricted-Goods.aspx. Whilst these goods are prohibited for import, solutions can be found in some circumstances, contact your local service centre for more information.

What ways are there to get an item sent to Dubai?

PACK & SEND have the facilities to offer delivery to Dubai via either air or sea. For more information about how we offer this service follow this link – https://www.packsend.co.uk/business-solutions/international-freight-and-shipping/.

How long will my things take to reach Dubai?

It is important to bear in mind the amount of time it might take for things to reach Dubai. At PACK & SEND we estimate delivery by air to be 7-9 days and by sea 8-10 weeks. This however is not a definitive answer as delivery times can change subject to customs clearance.


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