Make PACK & SEND your one-stop shop for shipping to New Zealand from the UK. We pack your large, fragile and awkward items at our specialist service centres, then ship them safely to the other side of the world by air or sea.
PACK & SEND boasts over 25 years’ experience shipping parcels around the world, so you can be sure your delicate or valuable items will make their way to loved ones or overseas customers safely and on time.
Here, you’ll find everything you need to know before shipping internationally to New Zealand.
Whatever the shape, size or value of your parcel, PACK & SEND delivers safely and securely to New Zealand. So, you have peace of mind, whether you’re shipping to international customers, sending gifts to loved ones abroad or even emigrating and need to relocate furniture, artwork and other valuables.
Our international shipping services are designed to meet your needs – from door-to-door tracking to express delivery options for your urgent parcels.
We can even arrange for your items to be delivered to one of our local New Zealand PACK & SEND service centres, where recipients can arrange collection at a time to suit them.
All international shipments from the UK require customs documentation. This will be a CN22 form for deliveries valued up to £270, a CN23 form for those over this amount, or a commercial invoice.
Your courier service will be able to provide these documents for you – and when you work with PACK & SEND, we’ll even help you complete all the paperwork to make sure your parcel meets New Zealand’s unique customs regulations, too.
Customs documents are checked on the border as they enter New Zealand, so make sure these are completed accurately and in as much detail as possible, to avoid delivery delays or even having your shipments rejected.
For example, instead of stating ‘art’ or ‘paintings’, describe the contents in more detail, like ‘3x watercolour paintings in black plastic frames’.
It’s important to understand which items aren’t permitted for import to New Zealand – otherwise you risk having your parcels returned to you at a charge or even destroyed at the border.
Some prohibited imports to New Zealand include:
In addition to these prohibited items, others require a specialised permit for importing. These items include certain medicines, foods and live animals.
Check out the New Zealand Post website for a full list of prohibited imports and if you’re still unsure, use their contact address for specific advice.
New Zealand street addresses are similar to domestic UK addresses.
The receiver’s name goes on the first line, with the house number and street name on the second line, the suburb on the third line and the city and postcode on the last line.
Mr John Smith
10 Walter Street
However, rural addresses require a ‘Rural Delivery number’ on the third line.
Mr John Smith
80 Lepper Road
When you partner with PACK & SEND, no package is too large or too awkward. We get your parcels to New Zealand on time and in perfect condition.
Plus, our comprehensive cover gives you peace of mind if the worst happens.