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Shipping to Japan from the UK

Send a parcel to Japan with PACK & SEND:

  • Drop-off and collection services available
  • Live tracking updates
  • Loss or damage protection available for your peace of mind
  • Our experts can pack your item safely
  • Range of shipping options

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PACK & SEND Richmond Park

Mark Waterfield

PACK & SEND helped me a lot when sending a valuable artwork overseas. I thoroughly recommend them for this service. Worth the extra for the peace of mind and professional approach. Do NOT trust the low end courier services when sending art through the post - I learnt that lesson the hard way Click box for more

PACK & SEND Harrow

Vidya Srinivasan

We shipped multiple suitcases from London to USA and used PACK & SEND at Harrow. It was such an easy process and the staff there are very helpful. It was delivered right on time and without any hassles. Highly recommend this location for shipping needs Click box for more

PACK & SEND Newbury

Joseph Carpenter

PACK & SEND is an extraordinary shipper. They very carefully packed my two Chines vases with extra care, and they arrived perfectly. It is such a pleasure to see things done correctly and with attention to detail. Thanks you PACK & SEND Click box for more

PACK & SEND Edinburgh East


Gary was possibly one of the nicest people I've ever spoken with. Our package was delivered quicker than we expected back to the states from Edinburgh. It was more expensive than I thought, but it probably costs a lot to do Click box for more

PACK & SEND Reading

Luka Pro

The best company ever. This company help me to bring my pictures to my home no damage Brilliant delivery and thanks to Craig Who help me with organising for delivery, friendly and responsibility for everything. Thanks to all team PACK & SEND ReadingClick box for more

PACK & SEND Camberley


Their service is great. Their staff Mr Philippe was very friendly and good in explaining. I was able to send my guitar to Malaysia at a reasonable price and quickly as well. Would highly recommend their services Click box for more

PACK & SEND Leeds North

Susan Farrugia

It was a very pleasing experience dealing with PACK & SEND Leeds North. Items were well packed and received in good time. I found the lady that answers the phone to be very helpful and I will defiantly use their service again Click box for more

PACK & SEND Salford Quays

Pete Marsh Art

I used PACK & SEND Salford Quays to ship artwork to and from USA previously and I was extremely happy with their service. More recently I sent two paintings to USA and PACK & SEND were excellent. If you want artwork packed and sent across the world safely and securely then I would strongly recommend PACK & SEND Click box for more

PACK & SEND Lincoln

Harry Rogers

John and the team at the Lincoln office were very helpful, and my fragile item was very well packaged. They take great care and I am pleased that I used PACK & SEND Click box for more

PACK & SEND Croydon

Patricio Lynch

One of the best packings that I have ever received. Very detailed oriented. Very carefully packaged. And prompt delivery. Great service Click box for more

PACK & SEND Spitalfields

Christelle Hafstad

My experience with PACK & SEND Spitalfields has been excellent. I shipped fine art from London to Italy and PACK & SEND Spitalfields crated these frames, completed all the customs declaration and followed through to ensure that I received my shipment in time. The customer service and care from PACK & SEND is top notch Click box for more

PACK & SEND Guildford

César Clément

We strongly recommend PACK & SEND Guildford for their services. If you are looking for safe shipping at a reasonable price you are at the right place. The team was really helpful for shipping ceramics to France Click box for more

PACK & SEND Bristol West

L Graham Smith

Used PACK & SEND to transport a model ship built by my dad from UK to Canada. They custom built a crate, picked up the ship and delivered to my home in Canada. Impeccable service and easy to communicate with. Just brilliant Click box for more

PACK & SEND Oxford Circus

Randy Bell

Super helpful team that arranged for a wallet left at our hotel to be picked up, packed and sent to us in US. Really appreciate the level of coordination and attention to detail Click box for more

PACK & SEND Glasgow City

Ali Ertugrul

Many thanks to Malcolm and his team for their great service. They picked up the items, packed and delivered them to our customer on time and without any problem. They notified me in every step. I recommend their service to other customers Click box for more


If you want to talk to somebody about your specialist packaging and delivery requirements, call us on 0345 873 999 0

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Shipping Experts | Pack & Send

Delivery Options for Shipping to Japan

CarrierService*Estimated Delivery Time**
DHL LogoAir Express3-5 Working Days
UPS LogoExport Air3-5 Working Days
TNT LogoAir Express3-5 Working Days

*Other services may be available

**Subject to customs clearance

Shipping Restrictions for Japan

PACK & SEND are experts in navigating international customs, with over 30 years of experience shipping goods all across the world to destinations, such as Japan. This experience enables us to advise our customers on the restrictions that can apply within each country, advising you on best practices enabling smooth delivery.

Before you organise a shipment to Japan, make sure your items are permitted for import. Some items are strictly prohibited from import into Japan whilst others will require a specialised license or permit.

Items that are controlled include:

  • Certain foods, including meat and dairy products
  • Plants
  • Certain cosmetics and toiletries

If you’re still unsure, consult the Japanese Embassy website or contact the Japanese postal service directly for clarification.

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Customs Requirements for Japan

All international deliveries from the UK require customs documents. When you work with a courier service, they will be able to supply this commercial invoice form and help you complete it.

These forms must be completed accurately and in detail or you risk having your items confiscated at the border or returned to you in the UK at a charge.

This includes the name and address of the sender and recipient, plus details about the contents of the parcel, including a description of its items and their value.

Provide as much detail as possible about your items. For example, instead of writing ‘clothes’, put ‘2 red cotton t-shirts, made in England’.

Parcels valued up to JPY 10,000 are exempt from import taxes. Over this amount, the receiver will have to pay a 10% charge on the value of the shipment – so bear this in mind when sending valuable gifts to friends and family overseas.

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How to Address Your Parcel for Delivery to Japan

Check Japan’s local addressing guidelines before sending parcels, or you risk your items being delayed or even returned to you.

The receiver’s name goes on the first line, with the building name and room number – or street address – on the second line.

The district code, block and city then appear on the third line, with the prefecture and a 7-digit postcode on the fourth line.

For example:

Mr Taro Yamada
Flora Kokubunji 21
1-4-5 Higashimotomachi, Kokubunji
Tokyo 185-0022

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Packing Your Parcel for Safe and Secure Delivery

Secure packaging is vital to any shipment and this is no different when sending to Japan. In all PACK & SEND service centres, we provide a bespoke packaging service for an almost infinite range of goods. Our friendly teams can create custom crates and boxes for your items, carefully packing them for international delivery anywhere.

When shipping with PACK & SEND Online Self-Service you will be required to pack your shipment yourself. This must be done to a high quality, ensuring the parcel arrives safely. When packing a shipment yourself we require the following:

  • A new cardboard box, that is at least double-walled
  • Each individual item needs to be wrapped in bubble wrap or foam wrap with at least 5cm cushioning
  • Any void in the package must be filled using materials, such as packing paper
  • All edges must be tightly sealed with 48mm pressure-sensitive plastic packaging tape, with no overhanging edges

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PACK & SEND: Experts in Shipping to Japan

PACK & SEND have a range of specialist shipping services for business and individuals shipping to Japan. No matter how; large, fragile, awkward or valuable your items are we have solutions to package and deliver them worldwide. Our service can be personalised to your requirements, e.g. delivering on a required date which can be tracked using our live tracking updates.

Our range of business delivery options makes us your ideal shipping partner. Offering air and sea freight options for shipments of all shapes and sizes we can deliver small important deliveries like business documents up to large shipments such as office moves, with services such as shipping containers and beyond!

For almost all shipments we can provide you with the ultimate peace of mind through our comprehensive loss or damage protection. This cover guarantees the agreed market value of the goods; in rare circumstances, your shipment is damaged or lost in transit.

The full PACK & SEND service is available from our growing network of UK service centres. Our shipping experts help you from the first point of contact up to the final delivery. The conveniently located stores provide a safe and easy drop-off location for your goods.

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