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Shipping to India from the UK

Are you looking to send packages internationally to India? From the capital heartland of New Delhi, all the way down to Kerala, PACK & SEND knows exactly what it takes to get your packages anywhere in South Asia.

PACK & SEND boasts 30 years experience in specialist freight forwarding, door-to-door delivery services and international shipping – making us the one-stop-shop for all your shipping needs.

No package is too difficult to ship. We’re resident experts in transporting large, awkward and fragile goods. You can trust our expert couriers to make sure your packages arrive safely anywhere in India.

Here, you’ll find everything you need to consider when shipping your goods to India – from how to address your package to customs requirements and import restrictions.

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PACK & SEND delivers around the world to India every day. And we offer a range of packing and shipping services to guarantee the safe delivery of your items. Plus, our tracking service traces your parcel up to delivery for added peace of mind.

With family, friends and even business operations all residing globally, getting valuable goods collected, packed and shipped is a must. PACK & SEND handles the entire process for you, to save you the hassle of managing safe and secure delivery.

Whether you’re planning a big move to India, shipping items to loved ones or growing an international business venture, PACK & SEND offers an unmatched range of secure packing and delivery solutions to transport your goods without fuss.

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When sending parcels to India, you must be aware of their import regulations. This helps avoid complications with your package including having them returned to you or even seized and destroyed.

UK senders need to complete a commercial invoice for packages to pass through Indian customs. This is so border officials can correctly identify whether the items are subject to import duties and if so, how much they need to charge.

Certain items coming into India from the UK require licenses to pass through customs and the list is fairly extensive. This includes items like certain books, computer software, jewellery, leather goods, radios, shoes and certain textiles articles.

Mobile phones must have an IMEI (International Mobile Equipment Identification) Number that needs to be included in the commercial invoice

Some personal effects and items that are intended as gifts are not subject to customs charges, provided they follow India’s import guidelines. However, to make sure you qualify for the Customs Duty and VAT-free allowance, follow the shipping instructions laid out by the UK government.

Common mistakes include:

  • Not filling in the paperwork correctly (putting information in the wrong place or missing sections entirely)
  • Trying to send prohibited or restricted items
  • Being vague or not giving enough detail – e.g., instead of just saying ‘clothes’, state ‘2x men’s cotton shirts, made in England.’
  • Sending items without the correct licenses and certificates

PACK & SEND understands the ins and outs of Asia’s regional customs regulations, helping your packages arrive safely and without hassle.

During transit, we’ll inform you of any customs clearance issues, if they do arise. However, we work with you before shipping your package to avoid any problems.

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Keeping the Paper trail Intact


Every nation has its own unique set of customs regulations that outline what can be imported, in what quantities and what is completely prohibited.

Whatever you’re looking to send to India, it’s important to understand what exactly is authorised for import. Check restricted items for specific size or quantity allowances and any prohibited items that are strictly off-limits.

For example, the importing of beef and beef products is completely banned, as well as counterfeit goods and obscene material. Be sure to look at the full list of prohibited and restricted products before sending your items.

PACK & SEND is an expert in customs regulations and will be able to will run you through your shipping options to guarantee timely and regionally compliant delivery. Speak to us for more information on the services we provide.

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Making sure you follow regional addressing guidelines is important for avoiding delivery delays.

In India, the receiver’s full name and flat or house number go on the first and second lines.

The third line is reserved for the road or apartment block name and the town, city or locality, and a 6-digit postcode goes on the fourth line.

It should look something like this:

Mr I. K. Taneja
Flat No. 100
Triveni Apartments
Pitam Pura
NEW DELHI 110034

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Safe Contactless Delivery


With PACK & SEND’s wealth of international shipping experience, you can rest easy knowing your packages are in safe hands.

However, we also aim to get a signature upon receipt of delivery where possible – something that not all shipping companies can guarantee. This gives you extra peace of mind.

Make sure you’re fully covered with PACK & SEND’s comprehensive loss or damage cover, protecting you against the cost of loss or damage in transit, in case the worst happens.

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What items are prohibited to send to India?

India has lots of regulations over what can be sent into the country. Things that cannot be sent into India include; currency, ivory and mobile phones. A full list of this can be seen here – https://www.indiapost.gov.in/MBE/Pages/Content/Prohibited-Articles.aspx. Whilst these goods are prohibited for import, solutions can be found in some circumstances, contact your local service centre for more information.

What ways are there to get an item sent to India?

Air and sea freight services are offered by PACK & SEND to get goods to India. More information on these services can be found here – https://www.packsend.co.uk/business-solutions/international-freight-and-shipping/.

How long will my things take to reach India?

When shipping by air PACK & SEND estimate delivery to take 7-9 days and by sea 8-10 weeks. Although these times are never guaranteed as customs clearance can lead to increased times in delivery.


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