Pack & Send - International shipping, cargo ship in the ocean

Shipping to the USA from the UK

Send a parcel to the USA with PACK & SEND:

  • Drop-off and collection services available
  • Live tracking updates
  • Loss or damage protection available for your peace of mind
  • Our experts can pack your item safely
  • Range of shipping options

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PACK & SEND Spitalfields

Christelle Hafstad

My experience with PACK & SEND Spitafields has been excellent. I shipped fine art from London to Italy and PACK & SEND Spitafields crated these frames, completed all the customs declaration and followed through to ensure that I received my shipment in time. The customer service and care from PACK & SEND is top notch... Click box for more

PACK & SEND Oxford Circus

Randy Bell

Super helpful team that arranged for a wallet left at our hotel to be picked up, packed and sent to us in US. Really appreciate the level of coordination and attention to detail... Click box for more

PACK & SEND Camberley


Their service is great. Their staff Mr Philippe was very friendly and good in explaining. I was able to send my guitar to Malaysia at a reasonable price and quickly as well. Would highly recommend their services... Click box for more

PACK & SEND Oxford

Rahul Prasad

I couldn't be happier with the assistance provided by PACK & SEND Oxford. They were prompt, efficient and went out of their way to help collect, package and send some items to Australia. Highly recommended. Many thanks again.

PACK & SEND Hammersmith

Charles Horton

Many thanks to the team at PACK & SEND (Hammersmith), who really pulled out the stops to get my delivery to me under a tight time frame. They kept me informed all the way from collection, packing and delivery and even followed up afterwards. A great service and excellent customer relations. Many thanks to all of you... Click box for more

PACK & SEND Reading

Luka Pro

The best company ever. This company help me to bring my pictures to my home no damage Brilliant delivery and thanks to Craig Who help me with organising for delivery, friendly and responsibility for everything. Thanks to all team PACK & SEND READING... Click box for more

PACK & SEND Bristol West

L Graham Smith

Used PACK & SEND to transport a model ship built by my dad from UK to Canada. They custom built a crate, picked up the ship and delivered to my home in Canada. Impeccable service and easy to communicate with. Just brilliant... Click box for more

PACK & SEND Croydon

Patricio Lynch

One of the best packings that I have ever received. Very detailed oriented. Very carefully packaged. And prompt delivery. Great service... Click box for more

PACK & SEND Guildford

César Clément

We strongly recommend PACK & SEND Guildford for their services. If you are looking for safe shipping at a reasonable price you are at the right place. The team was really helpful for shipping ceramics to France... Click box for more

PACK & SEND Harrow

Vidya Srinivasan

We shipped multiple suitcases from London to USA and used PACK & SEND at Harrow. It was such an easy process and the staff there are very helpful. It was delivered right on time and without any hassles. Highly recommend this location for shipping needs... Click box for more

PACK & SEND Newbury

Joseph Carpenter

PACK & SEND is an extraordinary shipper. They very carefully packed my two Chines vases with extra care, and they arrived perfectly. It is such a pleasure to see things done correctly and with attention to detail. Thanks you PACK & SEND... Click box for more

PACK & SEND Edinburgh East


Gary was possibly one of the nicest people I've ever spoken with. Our package was delivered quicker than we expected back to the states from Edinburgh. It was more expensive than I thought, but it probably costs a lot to do... Click box for more

PACK & SEND Lincoln

Harry Rogers

John and the team at the Lincoln office were very helpful, and my fragile item was very well packaged. They take great care and I am pleased that I used PACK & SEND... Click box for more

PACK & SEND Richmond Park

Mark Waterfield

PACK & SEND helped me a lot when sending a valuable artwork overseas. I thoroughly recommend them for this service. Worth the extra for the peace of mind and professional approach. Do NOT trust the low end courier services when sending art through the post - I learnt that lesson the hard way… Click box for more

PACK & SEND Glasgow City

Ali Ertugrul

Many thanks to Malcolm and his team for their great service. They picked up the items, packed and delivered them to our customer on time and without any problem. They notified me in every step. I recommend their service to other customers... Click box for more


If you want to talk to somebody about your specialist packaging and delivery requirements, call us on 0345 873 999 0

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Shipping Experts | Pack & Send

Delivery Options for Shipping to the USA

CarrierService*Estimated Delivery Time**
DHL LogoAir Express3-5 Working Days
UPS LogoExport Air3-5 Working Days
TNT LogoEconomy Air5-7 Working Days
TNT LogoAir Express3-5 Working Days

*Other services may be available

**Subject to customs clearance

Shipping Restrictions for the USA

With 30 years of experience shipping goods to the USA, PACK & SEND are experts in navigating international customs and are familiar with the restrictions that apply when posting parcels to America and each state within it. Our service centres can guide you on these restrictions to avoid any complications from the beginning of your shipment to the point of delivery.

Every country has their own regulations as to what can and cannot be shipped in and out. Whether you’re sending a gift or shipping all your belongings out, it’s important to be aware of the prohibited and restricted items. Prohibited items are completely banned from being imported to the US, whilst restricted items are allowed depending on the circumstances and/or the provision or the correct licenses.

Those counted as restricted include perishable foods, firearms, protected wood (sometimes found in guitars), and medicinal plants. You can find a full list of restricted and prohibited items on the U.S.89 Customs and Border Protection website.

Shipping alcohol to the USA can be complicated. Only six states allow all types of alcohol to be delivered, and most states will only accept wine (no spirits, etc.). Some states won’t allow the delivery of any alcohol products at all. Check this list for official guidance on shipping alcohol to America.

If you are sending a state-restricted item, PACK & SEND may still be able to accommodate your delivery by shipping your package to a nearby state that will accept your package. We then manually bring it into the required state for final delivery. Speak to us today for more information on how we can help you.

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Customs Requirements for the USA

When sending parcels to the USA, it is vital that you are aware of the customs regulations imposed by the US Government. Being on top of this information will help to avoid customs problems and therefore reduce the chance of any delays to the delivery of your packages.

As you would expect, PACK & SEND have extensive knowledge of the customs regulations specific to the USA and North America. By following our expert advice, your items should have very few customs issues on their journey.

You must complete a Customs Invoice for every package you send to the US. This is so that the US Customs Officials can correctly identify whether the items inside are subject to import duties, and if so, how much they need to charge you.

Personal effects or items that are intended as gifts are not subject to customs charges, provided they are below a certain value. These items must be clearly stated on the Customs Invoice. Most other items, however, are subject to fees.

Common mistakes:

  • Not filling in the paperwork correctly (putting information in the wrong place or missing sections entirely).
  • Trying to send prohibited or restricted items.
  • Being vague or not giving enough detail – E.G. instead of just saying ‘clothes’, state ‘2x men’s cotton shirts, made in England.’
  • Sending items without the correct licenses and certificates.

During transit, we can inform you of any US customs clearance issues if they do arise. However, we will work with you prior to transporting your package with the aim of avoiding any such issues occurring.

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How to Address Your Parcel for Delivery to the USA

Give your package the best chance of arriving at the intended destination in the USA by addressing it correctly. Follow the appropriate format below:


Recipient’s details – Mr John Smith

Street – 710 Lennox St

Town, State, Zip code – Baltimore, Maryland (MD), 21217

Country – United States of America (USA)

The state can be written out in full or abbreviated to a two-letter code. Find a full list of the correct state abbreviations here.

The zip code is the equivalent of a UK postcode. Some zip codes have a hyphen with an extra four digits following them (E.G. 20260-6500) but it usually isn’t necessary to include the second part of the code.

You can choose to abbreviate United States of America to USA, or write it in full.

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Packing Your Parcel for Safe and Secure Delivery

When posting parcels to America, it is vital the goods are properly packaged to ensure safe delivery. PACK & SEND offer a bespoke packaging service in all our service centres for a wide range of goods, creating custom boxes and crates to provide you with safe postage to the USA.

For some of our services like PACK & SEND Online Self-Service, you will be required to self-pack your shipment. For any shipment, the packing is key to making sure it arrives safely and must not be overlooked. When packing a shipment yourself we require the following:

  • A new cardboard box, that is at least double-walled
  • Each individual item needs to be wrapped in bubble wrap or foam wrap with at least 5cm cushioning
  • Any void in the package must be filled using materials, such as packing paper
  • All edges must be tightly sealed with 48mm pressure-sensitive plastic packaging tape, with no overhanging edges

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PACK & SEND: Experts in Shipping to the USA

Our services provide hassle-free, guaranteed delivery to anywhere in North America and the US. Whether you are an individual or a business shipping large items or smaller fragile goods, PACK & SEND can help. Our range of shipping services are tailored to meet your needs; for example, we can deliver goods on a specific date, which can be monitored using our live tracking.

Our no-limits culture makes us the ideal shipping solution for businesses shipping to and from the USA. Our shipping services include air and sea freight solutions like; container services and large and bulky freight e.g. pallets. There are no restrictions on the size of the goods making PACK & SEND your go-to partner for all your business delivery needs, from important documents up to office moves and beyond!

To give you the ultimate peace of mind with your shipment, we also offer comprehensive loss or damage protection for almost all parcel deliveries to the USA. This cover guarantees the agreed market value of the goods, in rare circumstances, your shipment has encountered some damage or has been lost in transit.

Our growing network of UK service centres provide the full PACK & SEND service from the point of collection all the way through to final delivery. If convenient, we also provide a drop-off service in all of our service centres where we take the package and manage the entire process from there.

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