What We Look For in Franchisees

It is critical that every franchise partner we take on understands and empathises with PACK & SEND’s mission and values. To support this, we have a structured and considered approach to the selection of franchise partners (our Discovery Process), reducing the likelihood of an imperfect match and allowing us to arrive at a successful ‘commercial marriage’. 

It is equally important to us that you find a franchise opportunity that’s right for you. So, we make sure all prospective franchise partners get the opportunity to fully evaluate us and make sure what we offer is the best franchise opportunity for you personally. 

We look for driven people to join our team, who have a blend of skills and a passion for delivering world-class customer service. Ideally, you will have business experience acquired from a sales or management role, or through running your own customer-facing business. 

In particular, we look for the following skills: 

• Well-developed people skills 
• Sales and customer service skills 
• Highly–attuned listening skills 
• Problem–solving 
• Confident communicator, both verbally and in the written form 
• Ability to present ideas in a group 
• Attention to detail 
• Numeracy skills 
• Confident in basic computer applications (E.G Microsoft Office)