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Customer case study

Charlie Smith studio

'PACK & SEND are a very friendly and professional company who will help you every step of the way to ensure your packages are delivered with care'

Charlie Smith
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Charlie Smith

Charlie Smith is a bronze animalier sculptor based in Queen’s Park London. His work includes sculpting unique private commissions and bronze limited edition sculptures to collectors all over the world. PACK & SEND Harrow has enabled Charlie to safely send his work to clients wherever they might be thanks to their expertise in packing and sending items.

Charlie Smith Owl

We have asked Charlie some questions about the service he receives from PACK & SEND Harrow:

Why is partnering with a professional shipper crucial for you?

The bronze sculptures I produce have a high value and I need to know that the service I use is responsive, reliable and will treat my sculptures with care. PACK & SEND have been brilliant at ensuring my work is received on time in perfect condition. Quite often clients abroad require my sculptures at short notice and, despite the short time frame, I know PACK & SEND will do everything to get it on time.

Charlie Smith Owl Packed 1

What are the three things your PACK & SEND service centre does that are most important to you?

1. They are always easy to get hold of, and any questions are immediately replied to.

2. They are affordable.

3. Their crates are high quality and make sure my work arrives in perfect condition.

Harrow Crate 2



PACK & SEND Harrow crate

When you receive your items and see how professionally they have been prepared and packed for safe shipping, what is your reaction?

My clients were very impressed with the condition of the item, which was packed carefully and had all the adequate protection to ensure it was looking its best on arrival.


If you were recommending our services to others what would you say?

PACK & SEND are a very friendly and professional company that will help you every step of the way to ensure your packages are delivered with care.


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