Service centre

PACK & SEND London Harrow

385 Northolt Rd, Harrow HA2 8JD,

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T: 0208 103 7129 E: [email protected]

Opening hours: 08.30 - 17.30 Monday - Friday Franchise Owner: Philippe Uthayakumar

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New Quote Teaser (May 2024)

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Value

PACK & SEND Harrow

5.0

Raphael Dapaah

07:46 30 Jul 24

I recently dealt with Ajai and his team to send a painting from London to New York, and they provided a seamless and efficient service from start to finish. Highly recommend their business. Proper professionals. Thank you!read more

Véronique Sellathurai

18:25 27 Jun 24

I recently reached out to this company to send a parcel to France, and I am extremely satisfied with their service. My parcel arrived safely and was meticulously packed. Philippe, who assisted me, was exceptionally pleasant and attentive to my requests. His professionalism and dedication to ensuring my parcel's safe arrival were evident throughout the process. I highly recommend them to anyone looking for a reliable and customer-focused delivery service.read more

Berfin Cicek

12:33 27 Jun 24

Excellent service! Super efficient, affordable and they do the job well. Highly recommend!

Hitesh

16:44 19 Jun 24

I've used Pack & Send Harrow twice now; the first time, to ship my personal effects from UK to Singapore and the second occasion to bring my effects back to the UK.On both occasions the service and customer care provided by Mark (outgoing shipment) and Siro (incoming shipment) was fantastic!! They:(1) were always prompt in responding to all my queries and concerns & clearly communicated everything(2) gave good advice and help on packing my items to mitigate the risk of damage during transit and handling,(3) were always clear with the coverage and limitations of their service,(4) were readily available through phone and email and(5)provided competitive pricing to other shipping/air freight competitors.The team and service that was provided made the whole overseas shipping process really simple and straightforward and it definitely reduced my stress levels when relocating countries.Pack & Send Harrow is on my go to list if/when I ever need to send anything to and from overseas locations in the future.read more

Ryan Cook

14:02 17 Jun 24

Great experience shipping a huge order with Siro and the team. Siro responding to my many emails very quickly and helped out when the order was stuck in customs.I shipped 18 boxes and 5 pieces of art and mirrors from the UK and New York. Everything arrived without a scratch and the boxes hardly had any bends in them. It was incredible. This went through Fedex.There was a delay in customs and some times its hard to get updates on the shipment but as far as Pack & Send, they were great the entire way through and would highly recommend.read more

Shanthini Siva

13:22 04 Jun 24

Very good service they picked up my computer equipment parcel from my home in London and delivered to my office in Lincolnshire in perfect condition,Thanks to Siro for the excellent communication through out and answering all queries clearly with out any delay,read more

Judith Mills

18:19 09 May 24

I had built up in my mind that packing some paintings up and then posting them was going to be complicated. I found Pack and Send Harrow and it was a simple quick personal process. Would use again.read more

Judy Brightman

00:09 02 May 24

Excelent service, professional packaging expertly done ensured a fragile item made it safely to Australia. Great communication and customer service throughout.read more

Michael Moran

14:00 19 Apr 24

The services provided by Pack & Send - specifically from Siro were superb :-). The shipment was well packed and arrived in good form at the intended destination in Rome, Italy. Thank you so much Siro for a job Well Done.read more

bernard mcguigan

15:03 25 Jan 24

Friendly , helpful, professional and efficient , what more can I say ?Everything you’d want for a speedy and safe delivery overseas - and the price is good too !What’s not to like .Brilliant job - special thanks to staff member , Siro at Pack and Send .read more

Lavidadeunarosa

14:56 20 Dec 23

Very very good place if you need collecting, packing and shipping any item. But, specially, if it is a work of art.They are the best !!!

Dan HB

15:00 14 Nov 23

Siro was really helpful dealing with my purchase from a nearby auction house.He was very communicative over email in answering my questions and made sure my item was collected, packed and sent on efficiently :-)read more

John Bentley

16:58 09 Nov 23

Quick to respond to telephone and email. Well packed to save bulk. Arrived safe and sound 24 hours later. Thank you

Somme Sketcher

16:25 06 Nov 23

Working with Mark and Siro on a very large shipment was smooth from start to finish. They picked up my items for shipping directly from my office, built a custom palette, and delivered in just a few days. They constantly kept me updated with the process, and were always on-hand when I had any questions. Can't recommend the Harrow branch of Pack and Send enough! Will be using them for everything going forward.read more

John Boyd

18:47 18 Oct 23

Fantastic service from Pack& Send. We purchased a piece of art while in the UK and Pack & Send ensured it was delivered safely to us 12000 miles away in Auckland NZ. Great follow-up and communication during the whole process. We highly recommend them.read more

Karl Roeder

14:18 16 Oct 23

Amazing service from Pack and Send, Harrow. Thank you, Siro, for your attention to detail and your patience with my endless questions.

James Chadburn

11:04 14 Sep 23

Highly recommend PACK & SEND Harrow.Very high standard of packaging & equally as important, very straightforward people to deal with. 100% Thank you.read more

Justin Edwards

15:59 23 Aug 23

Siro and team are friendly and SUPER efficient! everything went smoothly and as expected. They will be my goto shippers from now on!

Vidya Srinivasan

14:02 21 Jul 23

We shipped multiple suitcases from London to USA and used pack and send at Harrow. It was such an easy process and the staff there are very helpful. It was delivered right on time and without any hassles. Highly recommend this location for shipping needs.read more

Bruno Lacey

15:43 23 May 23

Very prompt and detailed responses to initial enquiries. Best price. Quick and efficient service and hassle free. Strongly recommend.

Vicky Alhadeff

07:54 05 May 23

A very personal and fragile gift from a treasured friend was packed incredibly securely and thoroughly. Highly recommend Siro’s services for peace of mind.read more

Galina Fazzani

15:46 25 Jan 23

Brilliant experience. Siro and Mark patiently do the best to provide an amazing service. Was worried about expensive crockery to be shipped internationally. Kieth patiently wrapped and packed everything (was kind of live masterclass with some useful tips :). Everything arrived safely. Would definitely recommend them to everyone -100% !read more

Hilary Frohlich

14:43 14 Nov 22

Brilliant service all round. The Pack & Send team picked up the item from our home. It had to be packed with care and it was - they sent us images to share with our buyer so they knew how it would arrive. They tracked it all the way and the insurance we took with them was much less than quoted elsewhere. Thank you for a great service. Highly recommend.read more

island turk

12:44 12 Oct 22

Hi, I recently had the pleasure to used Pack/Send Harrow for my packing and Shipping needs and was extremely pleased by the level of service, professionalism and communication they provided me. I highly recommend Pack/Ship Harrow for all your packing and shipping needs with confidence.read more

Sue Sullivan

17:28 28 Sep 22

Very polite to deal with ; very quick responses; excellent service and much cheaper than some of the alternatives. I had 10 boxes of personal effects, some fragile. They arrived in Guernsey no problem.read more

Laura Fishman

13:26 21 Jul 22

Impeccable service! Helpful, detail oriented, friendly, fast responders - I highly recommend.

Catarina Lopes

21:06 20 Jul 22

I am in absolute awe with the effectiveness of this service! They have managed my move from the Uk to Luxembourg and made it look easy, even with all the brexit and EORI code from HMRC and the customs!Honestly the price was better than what I anticipated, my customer experience was great, big shout out to the team who gave me valuable advice and provided all the labels within an hour. My boxes arrived home safely and in wonderful condition.Absolute go to moving company!read more

Stephen Haller

08:46 30 May 22

I sent 3 paintings and an ornamental figure from Hertfordshire to my brother in Philadelphia. They were very helpful with guidance on the US customs forms. The were efficient in all they did and collected the goods from our home, arriving bang on the allotted collection time. They packed the items which were delivered quickly and were undamaged on delivery; my brother described them as having been extremely well packed. On top of all this, after the items had been collected and packed, I got an email from Pack & Send saying they had managed to pack them into a smaller size shipment than they originally assumed so that the final invoice price was £50 LESS than I had been quoted! There's honesty for you. In short, Pack & Send's service was excellent.read more

Cynthia Curran

22:08 21 Apr 22

I shipped 28 items of art from the UK to the US with Pack & Send. They picked up all the items from my London home, and I was a bit anxious since some were fronted in glass, some very large and some delicate. Everything has now been delivered safely. Each object was beautifully wrapped and there was no damage at all. Thanks for a job well done!read more

Kaushal Raju

15:46 20 Apr 22

Outstanding experience throughout! I bought some expensive plumbing fixtures through Ebay from a London based seller. Seller required the items be collected from his place. So I hired Pack & Send Harrow for pickup, packaging and then shipping the items to my address in USA. Despite seller providing incorrect information (on size of packaging and weight), Pack&Send nonetheless was open, flexible and reasonable in doing this job. Despite the weight increased significantly, additional cost was negligible. I also requested insurance. Package arrived today in two very meticulously packed boxes. I was quite impressed in the level of care and detail to ensure nothing moved nor got damaged in the international shipping. And the entire experience was outstanding. My special thanks to Siro and the team for a job excellently done. Thank you so much!read more

Jess de Zilva

16:55 14 Apr 22

I used pack and send to transport an entire exhibition abroad. From packing my paintings in my home, to getting creates made, to boxing the paintings and taking care of customs papers, they did it all. I am the artist myself and had no experience with anything like this before. The two people I dealt with took all the time I needed to answer every question I had, explain the process, adapt to my needs not just once. They supported me every step of the way, were very responsive and were at hand whenever I had a question, even at the point when the items were out on delivery in the other country. The price I was quoted dropped as they managed to pack into less boxes than originally anticipated. I could not have wished for a better team and would use them again any day.read more

Jen Olive

10:05 17 Mar 22

I would highly recommend Pack & Send. Extremely helpful. Organised pickup from my home address to their office in Harrow where they packed the parcel and gave tracking number. Parcel arrived in the US a day early and the recipient is very happy. Arrived in perfect condition. Thank youread more

Miles Canning

16:24 01 Feb 22

I used Pack and Send Harrow to send a glass sculpture to Malaga. I dealt with Siro who could not have been more helpful. The artwork was packaged professionally and it was delivered in tact within the time scale required. I couldn't recommend them more and will certainly use them again. Very reasonably priced, great follow up and 100% professional.read more

sean feeney

12:09 28 Jan 22

what to do when you are 12812 kms away from a vital part needed ? You contact Pack & Send Harrow. Rather unbelievably i received the package over the space of a weekend and it took me almost the same amount of time to extract it from its protective packaging, so well was it wrapped !! i would highly recommend this professional team for secure movement of your valuables. Superlative service indeed.read more

habibollah ghazi

22:07 04 Jan 22

I was very pleased with the service i have received from Pack & Send.I will happily use their service again.The rating for Pack and send for harrow must be 10 out of 10.Thanks for the excellent service.read more

Sarah Pringle

12:59 04 Jan 22

I can't thank the team enough for their above and beyond efforts to ensure our shipment reached the destination in time for a transfer to Macau. All done over the holiday period as well. Special thanks to Mark & Siro and of course the driversread more

Basia Swierc

21:46 21 Dec 21

Very helpful, very professional. Will highly recommend and use again. Thank you for top service, Mark!

Harriot Bishop

12:45 20 Dec 21

I used the Harrow team to move out to the US having been recommended by numerous friends who have done the same relocation. They were incredibly helpful and responsive in the lead up to the move. Unfortunately there was some minor damage to one box in transit, but Mark worked tirelessly to ensure I was compensated. I would not hesitate to recommend for excellent service and value for money.read more

Mark Solanki

14:12 16 Dec 21

Great service, always informative and keep you posted on the status of your package all the way through to the destination. Easier to take your package packed yourself to them but great they offer a packing service too.read more

Paul Przybylski

15:36 08 Nov 21

This company and the Harrow branch in particular are very good and I would recommend them to anyone who intends to ship anything. Siro Sivarajah helped me get back a bag that I had forgotten in a hotel in France (not easy post Brexit) by emailing and following up until I got the item back. I am extremely pleased with this company and will not hesitate to choose them again.read more

Charlie Smith

10:57 21 Sep 21

I used Pack & Send to send a bronze sculpture to Massachusettes. They were very efficient and responsive in helping me to arrange the appropriate crate, were very professional in their advice, and carried out everything on time and were always on hand to provide help. My liaison officer, Mark, was on hand throughout the day to help me with administrative concerns and I would highly recommend this service for anyone looking for an affordable and reliable company to send things abroad. Charlieread more

Damian Madden

22:01 25 Aug 21

Good communication and service! Will use again! Very easy to deal with and helpful.

Ivan Kinsman

09:59 30 Jul 21

Couldn't have had a better experience transporting my portrait picture from England to Poland. Efficient, polite and fast responses and simplification of the necessary paper work - this is a great courier company.read more

John law

11:50 26 Jul 21

Amazing service. I don't normally go to the trouble of writing a review for good service, but my experience with Pack & Send was exceptional. I urgently needed to ship to Malta some important medicine left behind in London. Most couriers were unwilling because of Brexit/EU regulations and documentation issues. Mark went out of his way to make sure all necessary documents and details were recorded. Today I received the package after a Malta customs inspection. Thank you Mark.read more

Girish Shah

14:21 18 Jun 21

I needed to use Pack & Send's service this week. I brought in my large parcel, which was very poorly packed. The team at Pack & Send Harrow repacked the goods into a smaller box for me and were able to despatch the goods the following day.Excellent service from beginning to end. Very professional.read more

bart jd

21:41 09 Jun 21

Excellent service. Prompt, professional, and item came very well packed. All of this at a more competitive price than a number of other shippers. Would definitely use again.read more

Maria luiza Gomes Torres

18:49 01 Jun 21

Amazing service, very fast and helpful.

ALFART 304

14:24 28 Jan 21

Excellent service, real professionals, they love their job ! Highly recommended. Dimitri Fatouros, Brussels.

Dragan CuCa

15:08 01 Dec 20

I can only say: I buy a lot at auctions but I have always had different experiences with different services. Sometimes negative.PACK & SEND Harrow is the best service so far. Thanks Alex.I recommend this service to everyone. Professional, beautifully packaged, fast ... I will always use their services!read more

Verone Dookhoo

23:51 24 Nov 20

I used PACK & SEND London Harrow for a large shipment from our UK office to the US. From the beginning to the end PACK & SEND Harrow was very professional and knowledgeable, especially Alex Ifidon. PACK & SEND Harrow picked up my equipment, packed it and shipped it to the US.. all while under COVID-19 lock down!I highly recommend using their services as there were no damage to our shipment.read more

Mike King

10:49 12 Nov 20

Pack and Send, Harrow, recently collected, packed and shipped a 17th century mirror for me from Bonhams. Their service was professional and friendly, the item was very safely packed and delivery was prompt. I will certainly use them again for future shipments.....Many thanksread more

Mia D

03:22 04 Nov 20

I used Pack&Send Harrow a couple of weeks ago for an extremely urgent shipment to go overseas. The valuable and fragile items (art pieces) were collected swiftly, packed and handled with care, and the team was really nice over the phone.Shout out to Alex who followed up the shipment from A to Z with outstanding customer relationship skills and obvious passion for his job. Thank you very much!read more

Bob Hurley

17:22 08 Oct 20

Pack & Send Harrow did a fantastic job in picking up my 17th Century painting from Sotheby's, carefully packing within a wooden crate and shipping from London to the United States to arrive safe and sound, and at a lower cost than Sotheby's nominated shipper.read more

KHALED HUSSEIN

16:14 17 Sep 20

I have been dealing Pack & Send Harrow since long time, excellent customer service, packaging, speedy shipping, all (5 stars rating). I am very satisfied and would recommend them.read more

KHALED HUSSEIN

10:54 02 Sep 20

I have been dealing Pack & Send Harrow since long time, excellent customer service, packaging, speedy shipping, all (5 stars rating). I am very satisfied and would recommend them.read more

H G

15:39 17 Jul 20

I was very fortunate to trust PACK & SEND with the packing and shipping of a glass framed signed Spice Girls T-shirt. The padded wooden crate was perfectly measured. PACK & SEND understood that if the frame was just minimally loose inside the crate, the T-shirt would detach itself from the frame. The communication with the staff (Alex) was punctual and clear throughout the shipping process. After receipt of the crate, the padding was relatively easy to remove from the crate so that both padding and wooden crate could be recycled. From beginning to end, the service provided by PACK & SEND was flawless.read more

Kramer Stuvland

19:52 02 Jul 20

We were blown away by Pack & Send's service. Alex helped us navigate a rushed international move through Covid-19. He helped us turn what could have been a very traumatic experience, into a very smooth and easy process. The service, responsiveness and professionalism, was outstanding. We shipped an entire one bedroom flat internationally, our all of our items arrived promptly and in tip top shape. Would highly recommend Pack & Send Harrow. And be sure to ask for Alex :)read more

Isabella Stelzer

09:11 25 Jun 20

Great service! Had to organise a shipment from London to Italy and the packing all of boxes were perfect and on time! I had some fragile objects and everything turned out to be fine! Will consider again in the futureread more

Nabeela Gul

15:14 11 Jun 20

Excellent experience with this company. Completely understanding of your needs and work hard to accommodate to them. Very efficient and very patient given me needing to use their service during the unprecedented time of a global pandemic. All costs and procedures were explained succinctly to me by Darius and delivery was contactless. Would definitely recommend/ use their services again if I ever needed. Thank you!!read more

Raymond Speer

20:35 26 May 20

My company recently purchased Intellectual Property in a receiver auction. The deal involved multiple lawyers and a rather complex sequence of events before a computer server could be handed over. Alex and the team at Harrow were superb in coordinating the collection, package and shipping. There was a lot of uncertainty as to when the contracts would be signed and we wanted to synchronise events as best as possible. Alex and the team were both patient and flexible with the uncertainty regarding the pickup date. They took great care of a very valuable piece of computer equipment, it was exceptionally well packed and arrived safe and sound in Ireland on schedule. I complement Alex and team on a friendly and very professional service.read more

Tatyana Von Boettinger

11:52 19 Apr 20

Honestly I couldn’t be happier with the way Alex from the Harrow branch handled everything. Moving is a stressful moment and shipping was easier than I ever expected with pack and send.Not only do they offer a good service that does everything they promise, but the people I dealt with inside the company (mostly Alex) were truly kind and wonderful humans - which seems increasingly hard to find nowadays in the customer service sector.I would definitely recommend!!read more

Eleni Christine Papaiacovoulane

00:49 10 Apr 20

Absolutely fantastic. Alex and his team were extremely helpful in arranging super last-minute shipments for me. Everything was easy, well communicated, and thoughtful. Really exceptional customer service.read more

Er-Gene Kahng

19:24 02 Apr 20

I first used Pack & Send while in Cambridge; I was so happy with their service then that I when I needed shipping services again, I knew to return to Pack & Send, this time the Harrow branch. My shipment arrived super fast, and in perfect condition. Everything was packed meticulously, carefully. All fragile items arrived unscathed and everyone was super friendly and efficient. Cannot recommend their services highly enough!read more

Cian Goon

15:41 26 Mar 20

Fantastic. Reached out to Pack & Send to help me professionally pack and ship my custom built PC and Monitor from Europe to Asia. Impeccable customer service, their staff regularly updated me and made sure I was aware of every detail. Only drawback may be the price for those under a budget. Total weight of 30 kg costed £500 to pack and send and £240 to professionally pack . Would highly recommend if price is not an issue.read more

Lori Hoy

21:03 16 Mar 20

These guys are outstanding! This is the 2nd time they have helped me out. They were amazing back in 2017 when I suddenly had to move back to the US to take care of a sick family member. Then they helped me get 11 boxes and suitcases from America to the UK for my relocation back across the pond. They were efficient, helpful, and got all of my boxes and cases from door to door with no hassle. I cannot recommend Pack & Send Harrow enough if you need to ship things internationally!read more

Colm O'Reilly

11:01 13 Feb 20

My usual courier let me know at the last minute that they were unable to ship some equipment were we selling to a client and the delivery date was looming- this is when Pack and Send came on the scene. They provided us with a quote quickly, came to our premise on schedule, took the equipment off our hands and handled the whole process for us with great ease! I would not hesitate to recommend Pack and Send for all your packing and sending needs :)read more

Adrian Jolliffe

14:18 09 Dec 19

They really helped me out in an emergency, calming me down, reassuring me that we could find a solution and then delivering it as they promised. I would definitely use them again, in a tight spot or not. Good work guys!read more

Jonathan Tuckey

16:24 05 Dec 19

Alex provided us with excellent service and a great turnaround time. He packed everything to the required dimensions and weight and delivered the packages before their due time. He is also an excellent communicator. Would definitely use them again! Thanks!read more

Trudy Coody

15:38 11 Nov 19

I was unsure at first but this turned out so well I would use Pack & Send again. The item was sent to the USA to my daughter. She was amazed how well it was all packed in 2 boxes safely with a lot of bubble-wrap & more. Lovely to be able to rely on a company that knows all about everything & the nice chap who picked the item up. Thanks again.read more

Graham Blakesley

16:15 29 Oct 19

Excellent from start to finish. Alex very helpful and efficient. Went for the full packing service and the New York based client sent me this photo of the end product, with which he was very pleased. Highly recommendedread more

Ciara Macleod

13:09 29 Oct 19

From the very outset, nothing was too much hassle for Pack&Send, Harrow office. Alex and his team have been really helpful, patient and professional. I would highly recommend. I used for collection of goods, to be packed by Pack&Send and then sent to Europe. I was given tracking details and follow up when it was delivered. I very much appreciate it. Thank you!read more

David Mair

18:55 21 Oct 19

I have been so impressed with this company. The whole thing was effortless, the shipping unbelievably fast. My painting has arrived undamaged from the USA. They talked me through the whole procedure. Highly recommended. And brilliant value! I will use again.read more

M Phillips

21:11 10 Oct 19

The team were great, quoting for shipment of four oil paintings from London to a gallery in the USA, then revising the quote when needed, advising on customs and required paperwork, and packaging the works. I'm happy, the gallery was happy. Couldn't have asked for a better service.read more

Laura Sherwood

14:32 09 Oct 19

Fantastic service from Alex and his team at Harrow. I had 34 champagne and wine glasses to send to Australia, they were priceless as they were inherited glasses. Quick service and everyone arrived without breaking or damaging. Impressive. Will recommend to family and friends should they need to send anything to the UK or abroad.read more

Laura Sherwood

14:32 09 Oct 19

Alima Sissoko

16:50 06 Oct 19

HelloI just would like to say thank you to Alex (Pack and Send Harrow) for his professionalism and great customer service. Alex gave me the right information to make a choice on the options available. My parcel was picked up the same day and arrived earlier than expected. Definitively I will be using the service again.read more

Matt Sarkis

05:28 01 Oct 19

From start to finish the communication with Pack and Send Harrow was fantastic. I had a fragile item to send abroad and they didn’t let me down. The item arrived safely and the packing was very professional. The guys were very friendly and polite in store and I will certainly be using the company again!read more

Felix Erhardt

07:49 04 Sep 19

Very friendly staff and quick responses via E-Mail. I was able to coordinate everything from Germany in no time. Pick-Up in GB - Packaging - Delivery to Germany, everything with no to complaints and at a fair price. The fragile porcelain figure arrived unharmed with professional packing material.read more

Tehmina Kazi

16:10 29 Aug 19

I was very impressed at how Pack and Send managed to fit nine bags worth of personal effects (including six or so full bin liners) into just two boxes, and deliver everything safely from Harrow to my ex in Dublin, Ireland. A highly efficient service with strong customer relations. I would definitely use them again.read more

Ashleigh Watts

12:34 29 Aug 19

Can not fault this service, my first time using the company and was a little apprehensive as i was shipping fragile artwork but mark could not have made the transaction smoother (even if i did have a million questions) he answered everything and put my mind at ease. the item arrived safely. i opted for pack and send to parcel my item up and they couldn't have done a better job ! will definately be using these again :-) job well done to all involved in getting this artwork to me :-)read more

Irmgard Berry

21:40 14 Aug 19

Sent some porcelain to Hungary with Pack & Send. Was very impressed with the personal service, especially agreeing to store it at no extra cost until the recipient was free to receive it. Everything arrived in excellent condition and the recipient is delighted, especially with the notification from Pack & Send about the arrival date.read more

matt s

17:33 14 Aug 19

Pack and Send was great! The parcel was extremely well packaged. Couldn't have been packed better. All in all I highly recommend them. They're very kind, patient and know what questions to ask to expedite the process. Very professional.read more

matt s

08:47 11 Aug 19

Pack and Send was great! The parcel was extremely well packaged. Couldn't have been packed better. Only issue was I had entered 17kg incorrectly as the weight. They charged me for 18kg which was understandable since they added shipping materials. Then I realized my item was actually 14kg net weight and notified them but they never bothered updating it. So I paid for 3kg extra weight which is a lot shipping overseas. Just bothered me that If I had entered correct weight from the beginning I probably would've been charged less. But they were already doing such a great service for me I decided not to make a fuss. All in all I highly recommend them just make sure you get the correct weight and dimensions of your parcel as they most likely won't make any changes once they've given you an estimate.read more

Thao Tran

22:29 01 Aug 19

Great service. Great packaging 👍👍👍. Great price. I will definitely use again. Highly recommend! Thank you.

Fernanda Cortes

16:30 31 Jul 19

I have been working with Pack and Send since the beginning of this year, sending my ceramic artworks to different countries in Europe. Mark helps me to resolves all my doubts about packing and shipping. Waled is punctual and careful with the artwork. Also, they are reasonable and responsiveness about the insurance/delivery of the artwork. All Pack and Send team offered me excellent service. I will continue working with them, and I highly recommend them.read more

Paul Clarke

14:06 21 Jul 19

Really great service. Picked up computer system unit, packed it and delivered it to Scotland. The recipient said they had neever seen so much bubble wrap :-) Many thanksread more

andrzej wroblewski

09:16 21 Jun 19

Great service, very friendly and competitive prices.. Always very helpful, excellent advice..couldn't ask for more. Thanks Mark! 👍👍

Suzanne T

14:20 12 Jun 19

Sent a parcel to the Canary Islands. My Contact was Mark. The service an communications we’re way way above averageI would highly recommend this company. Service. Par Excellence!read more

Graham Cuskelly

11:44 25 May 19

Excellent and personable service from Mark and the staff at Pack and Send, Harrow. Shipped a heavy suitcase from the UK to Australia while continuing to travel. They stored the suitcase for three weeks so it would arrive home about the same time as we did and wrapped it securely for shipping, all in the price. Accurate and helpful advice with Customs paperwork. I travel a lot and would not hesitate using Pack and Send, Harrow again. Great service and sensible price.read more

Aidan Keady

18:08 18 May 19

Very professional service. Pack & Send were recommended to me by an auction house from whom I'd won some books. They do a good job and I'd use them again.read more

John James

03:52 10 May 19

Or CALL & COLLECT. What a great team. We needed a server delivered home after a business venture in Australia was sold. We were quoted crazy money by local Australian firms. We called (Pack & Send) and their quote was 300% less, yes a quarter of the lowest fee we could find from local suppliers. We said yes please. Paid via credit card, they arranged the paperwork for customs, the labels, the courier and the server was delivered safely within 4 days. What more can be said, Amazing Service and highly recommended :)read more

Camilla Sundwall

10:45 07 May 19

Shipped some boxes from London to Sweden, very happy with the service, competitive prices and delivery times. Mark and his team were so helpful and quick in responding. Would recommend to anyone who needs to ship things internationally.read more

Rich Gann

01:38 19 Apr 19

Had a great experience. I had to have them pick something up, box it, and ship it. Additionally, US Customs wanted more forms filled out, which they did quickly. I would recommend and use them again.read more

Amy West

10:45 15 Apr 19

Very upbeat, personable and resourceful staff, a responsive and responsible team of conscientious workers. Handling artwork is never easy, but I would use them again without a doubt, and recommend them to other professionals in the art world. Thank you!!read more

Emily Ko

16:05 10 Apr 19

Very happy with the service. I had to ship a large canvas painting from London to Asia. Found PACK & SEND Harrow and made an inquiry. They were quick & responsive with my questions. after booking the driver came to pick up the painting at designated time (he climbed 3 flights of stairs up and down carrying a large painting by himself, without a grump), then the shipment arrived in a week's time, and most of all, painting was well packed without a scratch. What I like about their service is that the whole process was quick and smooth, they did everything in the background, made things easy for me and I had little to worry or do. thumbs up!read more

James Whyte

16:22 27 Mar 19

Had a 27inch all-in-one PC sent to Singapore and all went well with great service from Mark and the team. Opted for the bespoke wooden crate. Thanks again!read more

18:38 18 Mar 19

Excellent, caring and professional service. They sent me a framed picture, superbly packed against damage. Good communications regarding the delivery and followed up to make sure everything was ok after delivery. Would use again and highly recommend.read more

Hannah Furey

09:47 11 Mar 19

Used them for packaging and delivering private papers. Very professional and great communication throughout from Mark. Would definitely recommend and use again, great service.read more

Simon Cummings

11:29 07 Mar 19

Excellent service. I used this company to send a number of bulky items to Italy. Everything arrived safely and the communication from Mark and Michelle at Pack and Send was excellent throughout the process. I wouldn’t hesitate to use this company again.read more

Charles T. G. Clarke

20:04 14 Feb 19

Need to transport an expensive computer. No complaints. Great people. No delays and efficient service

Adam Walker

12:29 14 Feb 19

Excellent service. Fast, efficient, cost effective and above all super friendly and helpful. Would most certainly use them again.

Jonathan Marchbank

12:54 30 Jan 19

I moved my personal effects from London to Sydney and from start to finish Mark and his team did a stress free job, with everything picked up from London and delivered to Sydney in a matter of days, with Mark monitoring flights and customs for me, and letting me know from London, the delivery time in Sydney. The pricing was also surprisingly good value. I have used P & S before, a few times in Australia, but the experience from the Harrow office was my first in the UK, and the best service by far.read more

Peter Manfield

00:12 10 Jan 19

We left a fragile ornament in a draw where we had been staying on holiday. Rob at the Leeds North branch of Pack and Sent arranged the pick up and kept us informed. The ornament arrived with us the next day perfectly packed and in excellent condition. Thank you Rob.read more

Ozlem Thompson

14:59 03 Jan 19

Pack and Send are amazing, if you need a secure service that takes care of everything. We sent a precious artwork to New York and return and we were very happy with the service.read more

Suzanne M

07:06 02 Jan 19

I had an awkward shaped, large, odd, fragile and valuable package to send from London to Australia. Mark and Tony at Pack & Send Harrow could not have been more helpful and accommodating in helping me arrange this from afar. They arranged for pick-up, packing in a bespoke crate and delivery to my door, and stayed in touch for the whole journey. The package arrived in perfect condition. I cannot recommend them highly enough. 6 out of 5 stars.read more

Peter Kapos

17:25 21 Dec 18

I cannot recommend Mark and his team highly enough: lovely to deal with, super attentive to detail, unrelenting can-do attitude, great economy. Hard to see how this could be better.read more

jane lascelles

16:55 18 Dec 18

I did a rather precious shipment to Italy. The service I received from Pack & Send was absolutely personal from start to finish and I would recommend them to anybody without any hesitation. On arrival in Italy the items apparently were packed to perfection! Nothing to do with me I hasten to add but very much Pack & Senf.Thank you Mark. I’ll be using you and your team again!read more

Jeffrey Silverman

13:13 15 Nov 18

Very speedy service, Mark was most helpful. My microscope was packed very securely, and best of all no pesky styrofoam peanuts. It cost a lot, but you get what you pay for. Recommended.read more

Fiona Jackson

11:03 06 Nov 18

Impressed with how quickly my parcel was collected and delivered safely. The depot was very helpful and it only took minutes to arrange. Many thanks Mark. Will definitely use Pack and Send again.read more

Sara Bartholomew

22:37 14 Oct 18

Pack & Send did a great job, from picking up my items to packing them, sending me tracking information, and timely delivery. Communication was smooth, all my questions answered promptly, and my items arrived in good shape. I would recommend Pack & Sent to anyone looking to ship important things internationally.read more

Jenna Laxton

16:02 11 Oct 18

Mark in the Hartow office provided exceptional customer service from start to finish. My package arrived safe and sound quickly and without any complications with duty. Many thanks for all your care and attention!read more

Sankara T

03:20 05 Oct 18

I was impressed with the professionalism and service I received from PACK & SEND Harrow. They facilitated my shipment with no hassle and they kept me informed with my shipment every step of the way. I would certainly recommend this service to anyone wanting to ship items internationally! Thank you again, PACK & SEND Harrow! I will certainly use your service again!read more

Gary Browne

16:14 02 Oct 18

Great service and communication. Expertly packed and sent a violin from auction house. Arrived quickly and in perfect condition. Highly recommended.read more

Joy Osman

10:47 05 Jul 18

Good communication. A more personal approach. Will use again

Jesus Ricupero

19:18 03 May 18

Great service! We got a quote online from Darius and on the day we said we will go to the store with the packages, he was there already waiting for us with the quote on hand. The whole process was quick and easy, they even offer to pack your stuff on site and the prices are good. I would definitely recommend this service.read more

Steve S.

02:00 09 Mar 18

Excellent customer service and SUPERB packing! Pack & Send crated a vintage Studer tape recording machine for me to be shipped from London to Philadelphia, Pennsylvania. They were less expensive to crate and to ship than the nearest competitor by about £200, shipping was very quick (less than a week from drop-off at Pack & Send to my door here in the US), and they really did an outstanding job of safely crating and protecting the machine inside the crate. It was obvious to me upon opening the crate that a great deal of care (and attention to detail) was put into ensuring the machine was properly protected and cushioned during transit. Additionally there were many loose parts with the machine that were also individually wrapped to ensure that parts didn't scratch or otherwise damage one another during transit. I searched for over a week for a company who would provide crating, shipping, and customs paperwork for me and I decided to give Pack & Send Harrow a try. Yousif and his associates were very responsive and provided timely responses to my emails and even followed up upon delivery to ensure that everything arrived safely.As a result, I now have a dependable, affordable, and reliable shipper in the greater London area for the pro-audio equipment I purchase there for import to the US. All in all, it was an absolutely top-notch experience and I could not be happier.read more

Jeanine Wester

20:50 03 Mar 18

We ordered 10 stained glass panels that were packaged by Pack & Send. They arrived (to the US) in perfect condition. My company was amazed at the quality of the crate and wrapping materials. Extremely well done; we're keeping the crates to use again!read more

Suzi Healthy Home

01:08 07 Oct 17

I only wish I could remember the man's name who runs this Pack and Send in Harrow. Eastern European guy. He was brilliant, gave me the best price and packed my delicate antique ship in a packing crate he made. When we got back to Australia and opened it (which was very difficult) it was in perfect condition! Thank you so much! Brilliant job.read more

anita stevenson

15:25 04 Sep 17

Impressive efficiency. Item packed, shipped & delivered in perfect condition. Delivery was very quick & painless. Good job!!

Stefan Robbers

22:44 13 Jun 17

I had to ship a heavy and vulnerable item from London to The Netherlands. Pack & Send helped me very well, staying touch by phone the whole process, and carefully pack and ship the item. It arrived fast and safely! I like that they handled things very well and with proper care and respect. Highly recommended.read more

Steve S.

14:04 13 Jan 17

Excellent customer service and SUPERB packing! Pack & Send crated a vintage Studer tape recording machine for me to be shipped from London to Philadelphia, Pennsylvania. They were less expensive to crate and to ship than the nearest competitor by about £200, shipping was very quick (less than a week from drop-off at Pack & Send to my door here in the US), and they really did an outstanding job of safely crating and protecting the machine inside the crate.It was obvious to me upon opening the crate that a great deal of care (and attention to detail) was put into ensuring the machine was properly protected and cushioned during transit. Additionally there were many loose parts with the machine that were also individually wrapped to ensure that parts didn't scratch or otherwise damage one another during transit.I searched for over a week for a company who would provide crating, shipping, and customs paperwork for me and I decided to give Pack & Send Harrow a try. Yousif and his associates were very responsive and provided timely responses to my emails and even followed up upon delivery to ensure that everything arrived safely.As a result, I now have a dependable, affordable, and reliable shipper in the greater London area for the pro-audio equipment I purchase there for import to the US. All in all, it was an absolutely top-notch experience and I could not be happier.read more

Stefan Robbers

12:55 30 Nov 16

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PACK & SEND Harrow – UK and International Parcel Delivery Services in-store

PACK & SEND Harrow offers best-in-class packing services and a variety of shipping options, including parcel collection and parcel home delivery, to destinations worldwide and across the UK.

Conveniently located, we’re here to serve both businesses and individual customers in Harrow, Wembley, Stanmore, Edgware, Pinner, Watford, Northwood, Greenford, Brent Park, Hampstead, and the broader NW London area.

Whether you need to send a package, arrange large parcel delivery or make sure your items are securely packed, our friendly team is ready to help you every step of the way!

What Services Do We Offer?

At PACK & SEND Harrow, our friendly and experienced team is proud to provide a unique one-stop shop for all your shipping needs.

We specialise in parcel collection, packing and shipment, making sure all your items – whatever their size, shape or contents – reach their destination safely. Whether you need home delivery or large parcel delivery, we’ve got you covered!

Our services include:

Collection and Packing: We arrange convenient local collection of your items, whether they are already packed or need our expert packing services.
Door-to-Door Shipping Worldwide: Ship anything with us from Harrow, to anywhere in the world. Our international delivery services are particularly beneficial for items that are fragile, large, awkward or valuable, especially if they are unpacked or poorly packed.
Flexible Shipping Options: We offer a choice of shipping methods, including road, air or sea freight, as well as specialist freight services for specific needs.

Trust PACK & SEND Harrow to securely prepare your items for dispatch, providing you with peace of mind every step of the way!

What Items Can I Ship?

At PACK & SEND Harrow, we can professionally transport unusual or oddly-shaped parcels of all types. Some of the items we can transport include:

Art and Antiques: We provide extra care when handling to make sure your delicate art pieces and antiques arrive damage-free.
Musical Instruments: We take care to pack instruments with precision, so you can be sure they’ll play the exact same way after transport.
Electronic Equipment: Our packaging experts make sure all electronic equipment arrives at its destination working as intended.
Lab and Medical Devices: Our delivery services are quick and efficient, making sure you receive your essential medical devices and lab equipment as soon as you need them.
Servers: Servers are sensitive to certain environmental conditions. Our expert team makes sure your servers arrive on time and in working order, no matter the weather.
Marketing Materials: We provide deliveries for marketing materials such as posters, banners, flyers and other promotional items that need to be shipped in a timely manner.
Architectural Models: We ship your architectural models in pieces, each protected from impact and handled with care.

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