Student Removals, Repatriation or Storage

Emergency Removals, Storage & Shipping for Students affected by COVID-19

For students studying in the UK, the COVID-19 coronavirus pandemic has lead to a suspension of study and, for many, the cancellation of exams for this academic year. Although most universities and colleges have switched to online learning, many students have been required to leave the campus and their term-time accommodation at short notice with most of their possessions remaining there.

Retrieving these things can be difficult, it can cause issues with health and safety advice and, for overseas students, the problem is even worse as they have been required to return to their home country with little prospect of returning to the UK soon.

PACK & SEND is pleased to offer a complete package solution for domestic or international students in this position. We can:

• Arrange to visit your student accommodation (liaising with local concierge or security)
• Safely and securely pack and document (packing list) all personal items remaining
• Arrange local, flexible-term, secure storage of the packed items and the subsequent return of the boxed goods to the original location (or a new term-time address if it has changed) when studies resume, OR
• Send the students belongings home – whether that is in the UK or elsewhere in the world

All visits to the accommodation will follow current medical safety advice and all items will be quarantined before storage or shipment to avoid an contamination risk.

How do I Find out more or get a Quote? 

Getting a quote is easy. You can:

• Use the online request form which can be sent to your local service centre
• Call your local service centre
• Email you local service centre

If you have any problems finding or contacting a centre you can call 0345 873 999 0.

WORKING SAFELY FOR EVERYBODY

Safety is our first priority and our precautions are in line with guidance from official bodies.

For customers at our service centres we ask you to respect our safety rules:
– one visitor at a time
– use a face-covering or mask in the building (we can supply)
– stay in the marked safe area
– use the hand sanitiser provided

Our service centres are also:

• Following hygiene recommendations from the NHS and WHO
• Taking extra measures to ensure the sanitation of our service centres to help avoid unnecessary exposure
• Recommending communication with customers and suppliers is via the phone and other electronic means
• Operating a contactless delivery service

Additionally, we require that no employee or supplier partner reports to a service centre if they:

• feel unwell or are exhibiting the highlighted symptoms such as a persistent cough or a high temperature
• have been in contact with an infected person
• have recently returned from any country with reported cases

Thank you for respecting these guidelines that we have put in place for the safety of everyone.

Please refer to our COVID-19 Coronavirus update page for the latest information on how PACK & SEND are responding to the pandemic.