Pack & Send store header image

Customer case study

Back arrowBACK TO CASE STUDIES

‘Being able to rely on PACK & SEND has enabled me to fulfill international orders for my artworks which I would have been nervous about being able to do otherwise.’

Kathy Dalwood
Read case study
Name:

Kathy Dalwood

Kathy Dalwood is an independent artist who specialises in unique plaster and tile sculptures. Based in London, Kathy’s customers are demanding in terms of the highest levels of product and service.

Shipments can be of single sculpture to multiple pieces that form one piece of artwork, for furnishing a customer’s home or hotel, and for selling in high end Department Stores.

Kathy’s sculptures are popular in the US and in every case the pieces are appropriately wrapped and either securely packed into a crate, or packed into hard boxes lined with a specialist foam lining to withstand shock and vibration, and manifested by PACK & SEND Spitalfields to ensure smooth delivery to the customers address.

The sculptures typically comprise fragile elements that require particular attention during the packing process to ensure no marking or breakage whilst in transit.

 

What made you choose PACK & SEND?

I was looking for a company that offered specialist packaging systems for extremely fragile artworks. The injection foam system has proved to be the perfect solution for this, offering a complete ‘cocoon’ of lightweight polystyrene which totally protects the item.  I didn’t find another company which offered this packing system.

What is the best aspect of the work they did/do?

The spray-on foam as described above. Further to this, PACK & SEND have created packing solutions for a large variety of international shipments in a range of sizes and weights, some requiring palletisation , all of which have been successfully delivered.

How would you describe their work and culture?

They are problem solvers, so I can rely on them 100% to create bespoke solutions for all my shipping requirements.
Being able to rely on PACK & SEND has enabled me to fulfill international orders for my artworks which I would have been nervous about being able to do otherwise. I am able to reassure my clients that anything they order can be safely shipped.  A reliable packer and shipper is absolutely key to the success of my business as most of my clients are international.

SUBSCRIBE TO THE PACK & SEND EMAIL LIST

By submitting this form, you are consenting to receive marketing emails from: PACK & SEND UK, 91-93 Kings Road, Reading, Berkshire, RG1 3DD, GB, https://www.packsend.co.uk. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact.

Pound icon Quote Map pin icon Locations Speech bubbles icon Contact