Management
Michael Gratton
Managing DirectorSam Whittaker
Marketing DirectorPaul Leach
Sales DirectorRichard Cage
RND ManagerHani Altalli
Finance and Controlling Manager UK
Phil Rivers
Franchisee Training and Support ManagerAfter 30 years in the performance and entertainment industry, Phil joined PACK & SEND on its introduction to the UK in 2009. His experience in all manual and management positions at the flagship Reading Service Centre has enabled him to fulfil the role of training, developing and supporting the growing team there, and throughout the network.
In his position as Franchisee Training and Support Manager, he provides both classroom and on-site instruction for new staff and franchisees. He also acts to support franchisees in the set-up, opening and ongoing development of their new business within the growing network of Service Centres.
