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Why PACK & SEND are the Preferred eBay Courier

Wednesday, 10 August 2022

The variety of shipping options offered by PACK & SEND make us the ultimate courier for your eCommerce and eBay courier service needs. We offer a wide range of courier solutions, quick and convenient delivery times and also have the ability to ship almost any goods regardless of their shape, size or destination.

Here are just some of the reasons we are a preferred eBay courier and can help your online business grow.

1. You can send anything anywhere

Our No Limits Culture means there is no limit to what we can send, no matter how fragile, large, awkward or valuable it is we can deliver your goods to over 80,000 destinations worldwide. Our delivery services include; postage, express courier, general freight and valuable or fragile removals via road, air and sea.

2. You get competitive pricing

The comprehensive range of shipping options we offer ensures that your budget or delivery time requirements will be met. Our growing network of service centres across the UK offer competitive rates which are often cheaper than those calculated by many of the other couriers in the market. PACK & SEND service centres also offer unrivalled customer service tailoring the service to the customer’s every need.

3. You get a choice of the lower-cost Online Self-Service

We also understand that this personalised service is not always required. Our automated Online Self-Service is a cost-effective solution that allows you to manage the shipping process yourself. It is ideal for frequent senders of goods or items that have already been packaged.

Find out if your shipment is eligible for this service here.

4. You get a choice of how your goods are handled

The goods you are sending through your eCommerce or eBay sales are not just limited to your home or business address for collection. Our courier services can include collection from your door or you can drop your goods at your local PACK & SEND service centre for shipping. Our service centres are open through all standard business hours so can guarantee your goods will be collected in case you are unavailable for home collection.

5. You get a choice of delivery options

Choose the best option for your shipment: delivery to the door or Hold for Collection. For domestic shipments and some international destinations, our Hold for Collection service means we can deliver your parcel to the nearest PACK & SEND service centre to your recipient. There is no need for any eBay customer to wait at home for a delivery or to miss one when using PACK & SEND.

6. You can book an import parcel delivery from any destination in the world

PACK & SEND’s delivery options are not just limited to items coming from the UK. Our eCommerce and eBay courier services can arrange the collection of a parcel (as long as it has already been packaged) from any destination in the world and have it safely delivered to the UK.

7.  You have the option of having PACK & SEND package your goods

When your recipient receives their purchase you will want to leave a strong impression of your online business. Before seeing the product, the first impression the customer will get is from the packaging. Show your customers you are serious about protecting their item with a professional eCommerce and eBay courier and they’ll thank you in their feedback later.

With nearly 30 years of experience, PACK & SEND are the experts in custom packaging and crating of fragile, large, awkward and valuable eBay items like computers, servers, artworks and antiques. We offer quality packaging for any item and can advise on the best packaging and packing techniques to protect your valuable goods.

8. We can ship “Pick Up Only” items 

Some items on eBay are listed as pickup only, but what do you do if it is not feasible for you to collect them yourself? Contact PACK & SEND! We can collect any unpacked goods from any address in the UK and then safely pack them before sending them to their new home. Pre-packed items can also be collected and may be eligible for our Online Self-Service options.

9. Track & Trace options

For all shipments we offer tracking and delivery confirmation for your buyers, helping to improve their customer experience with your online business. They will expect access to the status of the order and the expected delivery date.

Deliveries using the personalised service through our service centres can choose how they receive this information; either by SMS (text message), email or phone. Jobs going through our Online Self-Service are provided with a tracking number that can be used to conveniently track the shipping progress through our website.

10. You have the option of using our Item View services

With shipments containing items of a high value, buyers may want to have an inspection before deciding to purchase. The solution is PACK & SEND’s ‘Item View’ service, we will inspect the item for you before you decide to purchase it and make sure it is exactly as you expected.

The seller can bring the item to their nearest PACK & SEND Service Centre. The team will then follow the buyer’s instructions on what aspects of the item need an inspection. This service allows the buyer to assess the good’s condition and authenticity before any payment and despatch.

11. We provide loss or damage protection

At PACK & SEND we understand the stress that can result from sending items of a particularly high value or importance. For this reason, we offer the ultimate peace of mind with our eCommerce and eBay courier services. Our comprehensive loss or damage cover protects your goods no matter what they are or how valuable they are.

It is very easy to arrange this cover. When arranging your consignment just ask your service centre to apply warranty and this will ensure the protection of your shipment, or select it when booking your Online Self-Service shipment.




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