As a recognised essential service provider, we continue to be open for business to provide a safe and reliable delivery service for important, valuable, difficult or fragile shipments around the world – regardless of size or if high in value – with health and safety measures in place designed to ensure the well-being of everybody.
Despite restrictions having been placed on the movement of people across borders in many parts of the world, these do not apply to goods and freight movements. Consequently, we continue to offer secure delivery services to virtually all areas. Whilst some specific zone restrictions are being added (and relaxed) we are not experiencing major disruptions to our global delivery network at present.
How Does It Work?
We are now operating contactless processes with our Service Centres handling everything for you, saving you time, trouble and money.
How do I get a Quote?
Getting a quote is easy. You can:
If you have any problems finding, or contacting, a centre you can call 0345 873 999 0.
Please let us know if you or someone at the pickup or delivery address is sick or quarantined when you contact us.
Safety is our first priority and our precautions are in line with guidance from official bodies.
For customers at our service centres we ask you to respect our safety rules:
– call ahead to make a booking – we allow one visitor at a time
– use a face-covering or mask in the building (we can supply)
– stay in the indicated safe area
– use the hand sanitiser provided
Our service centres are also:
Additionally, we require that no employee or supplier partner reports to a service centre if they:
Thank you for respecting these guidelines that we have put in place for the safety of everyone.
Please refer to our COVID-19 Coronavirus update page for the latest information on how PACK & SEND are responding to the pandemic.