 |
You are here: Franchise Opportunities
|
| Who are the customers of a PACK & SEND franchise and why do they use us? Every householder, business, tourist and eBay buyer and seller is a potential customer of PACK & SEND. As a business with a ‘One Stop Shop’ concept, we are developing a range of services or products to suit any need or budget. Customers primarily use our services due to one or more of the following needs: Convenience High level of personalised service Reliability and ‘peace of mind’. Solution Friendliness Householders use PACK & SEND for such needs as sending gifts, moving personal effects, furniture removals, returning goods on warranty and purchasing packaging supplies. We have made it easier to for tourists to send things back home and in turn have helped to expand the sales of many businesses that sell goods to tourists. We have also created logistics solutions for Qantas Airlines, major Hotel chains and Backpacker hostels, which has assisted them in servicing their tourist customers. Small and medium businesses, government departments and large corporations use PACK & SEND to provide solutions in the safe delivery of fragile, large, awkward and valuable items. Many small businesses outsource their packing and dispatch departments to PACK & SEND. Our clients include major freight companies and furniture removals firm who use PACK & SEND's packaging services so as to add value to their own clients experience. What makes PACK & SEND different from other courier, freight companies or the Post Office? PACK & SEND primarily pursues a niche market within the multi billion pound freight and packaging industry that is currently not being adequately serviced by existing operators. Indeed, a significant proportion of our business comes from referrals from carriers that do not have the infrastructure to provide personalised packaging and freight solutions. Our niche market is made up of customers who prefer, for reasons of convenience, service and reliability, to come to a ‘one stop shop’ to satisfy their freight, messaging and packaging requirements. We have a unique company profile and industry position within the logistics industry. The size of this potential market can be exemplified by the nature of the solutions that PACK & SEND can provide. Consider these examples:
What is the average value of a sale through a PACK & SEND Store? The average sale value in a PACK & SEND Store is £240 per customer. However, the actual purchase value will vary dramatically. For example: International freight services range from a letter priced at £1.00 to a bulk consignment of electronic goods which can come to £10,000. You could sell £1,000 worth of packaging materials, or one carton for £3.75. Domestic and European freight services can range from a £17.70 parcel consignment to coordinating a national exhibition that can come to £30,000. You may charge someone £1.00 for sending a single fax, or someone may wish to broadcast a newsletter every month to 2,500 recipients. This could earn you up to £1,000 and beyond. How do you make profits on PACK & SEND services? Profitability is attained by disciplined application. Customers come to you for your knowledge and professionalism and the fact you can draw upon a wide variety of options that can all be shaped into a tailored solution especially for them. A rewarding and dynamic element of the business is your ability to create an almost infinite number of possible solutions. Our substantial buying power allows our franchisees to make profits through the following:
With so many services, is a PACK & SEND Store a complex business to manage? This type of business can be viewed as complex. For example, sending a box of personal effects overseas could involve six alternatives. Where do you begin so that you can specify the best option for your customer? Simple questions will help you through a “decision flow” that will arrive at an obvious and most appropriate solution. The purpose of PACK & SEND is to make this process as simple and “hassle-free” for the customer as possible. PACK & SEND can turn what could be a four-hour task for the customer into a ten-minute exercise. PACK & SEND provides the training, on-going support and resources that will enable you to determine the most appropriate service options for your customers. The beauty of a Franchise is that a great deal of collective experience is "on tap" for you to draw upon. Franchisees who seek the best solutions for their customers operate the most successful PACK & SEND Stores. Their most valuable attributes are excellent listening skills, empathy and lateral thinking. How big is a PACK & SEND Store and where are they located? PACK & SEND Stores vary in size from 900 square feet to 1,800 square feet, though the average is around 1200. Stores are not generally located in shopping centres, but rather in stores on the fringe of a town or in a business district with a street frontage that have substantial passing traffic. Street frontage is essential to enable you to use your storefront as an advertising medium to build local brand awareness and to make your business accessible to your customers. What type of support does a franchisee receive? Initial Training includes:
How much profit can a franchisee make?
Profitability is a discipline, and requires continued attention to the following aspects of the business: What type of franchisee is PACK & SEND looking for? The wise selection of prospective Franchisees underpins the success of all Franchise systems. In order to arrive at a successful “commercial marriage”, PACK & SEND goes through a systematic and thoughtful approach to Franchisee selection to reduce the likelihood of an “imperfect match”. At PACK & SEND , we are looking for special people to join the team. Ideally, you would have worked in a sales or management role for a company that would have enabled you to acquire sound business skills. You have acknowledged that now is the time to pursue your dream of a career as your own boss in a successful enterprise. You will also recognise that a Franchise system helps to minimise the risks in starting a small business, but you are also keen to put “your own mark” on it. You will also be acutely aware of the unique nature of a Franchisee-Franchisor relationship and clearly know the obligations of both parties. The success of both is intrinsically linked. What is the next step and how long does it take to get started?
|
|
© PACK & SEND Systems Pty Ltd |
Terms & Conditions |
Privacy Statement Home | About Us | Store Locator | News | Get an Estimate | Franchise Opportunities Freight Solutions | Business & Consumer Solutions | Packing Solutions | Excess Baggage Computers & Electronics | Art & Antiques | eBay & Online | Buy Boxes & Packaging Testimonials | Site Map | Links | |
 |
|
Who Are PACK & SEND? 